Tregenna Castle Resort

From the moment we arrived we were not acknowledged by the reception staff. She was busy talking to another guest but would have liked to be acknowledged The receptionist didn't give us all the information that we needed. She told other guests various information that she didn't tell us such as shortcut to the beach Then I asked if they had seafood at the hotel and she said yes. There were two restaurants and I asked her what time one of them opened and she said it's open right now. When I went to the restaurant it wasn't open until 6:00 and they didn't do seafood. You would think one would know basic information about the facility that she works at. I paid £778 lb for five nights. For that price I was expecting the room to be a little better than what I had No phone in the room No water to boil the kettle or fridge Only one plug near the bed. No ventilation in the bathroom No AC in the bedroom When you go to do number two because there's no window the whole room stinks. Floor bullets are creaky Dust everywhere in the cupboards and the light bulb next to the bed The previous guest Left some medication They need to update the rooms. The rooms are very basic.

It was an amazing experience everything was so perfect which makes me go again soon

The rooms were quite old but we didn't mind. We fell in love with the area. Walking down to the centre from the hotel felt like a trip through a tropical forest.

Very friendly resort with good breakfast.

Amazing place. Peaceful and clean! Staff is helpful, caring and polite. It’s definitely worth the stay!

Beautiful location very close to St ives, room was good facilities excellent