Mercure Carcassonne la Cite Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
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Mercure Carcassonne la Cite Hotel

Renovated in 2023
18 Rue Camille Saint-Saëns, Carcassonne, 11000, France
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Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. This upscale hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musee de la Torture de Carcassone.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 94 Reviews
Amenities
Outdoor Swimming PoolPrivate ParkingFreeBarRestaurantMeeting RoomLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
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Surroundings
Airport: Salvaza Airport
(7.2km)
Airport: Castres-Mazamet Airport
(59.4km)
Train: CARCASSONNE RAILWAY STATION
(2.5km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Privilege Double Room with Double Sofa Bed
9

Privilege Double Room with Double Sofa Bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Privilege Room - two single beds and a trundle bed for 2 people
10

Privilege Room - two single beds and a trundle bed for 2 people

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Shampoo
Wardrobe
Room Details
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Classic Twin Room
9

Classic Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Private Toilet
Room Details
Check Availability
Classic Double Room
9

Classic Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability
Privilege Double Room with Sofa
11

Privilege Double Room with Sofa

1 Single bed and 1 Double bed
Non-smoking
Air Conditioning
Private Toilet
Shampoo
Wardrobe
Room Details
Check Availability
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Guest Reviews(94)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Guest User
May 31, 2023
It was a pleasant stay, the hotel was nice , the bed clean , cozy and the corridors smells very good !!! ❤
Guest User
May 13, 2023
Room was pretty small. We particularly booked Mercure for comfort however this didn't happen. The room was warm and the air condition did not work which gave us a terrible night sleep.
Guest User
August 31, 2022
We enjoyed our weekend in the hotel. Well situated just outside the old town with views of the towers from our room. We loved the pool area. We only ate breakfast in the hotel, but it was plentiful, fresh and set us up for the sightseeing to follow. We were disappointed the shower gel bottle was finished which suggested it had not been checked before we arrived, but this was quickly resolved. Staff were pleasant and patient as I tried out my rusty french!
Guest User
April 24, 2023
Very beautiful location , excellent services, great staff
Guest User
November 21, 2022
For those who want to spend their time exploring the walled city, this hotel is a 5-10 minute walk away. Parking is provided in two outdoor lots, but spaces are not monitored for those occupying more than one space and getting a space seems to be a matter of luck. Don’t count on the included parking being available or convenient. There is, however, sufficient room for large delivery trucks to arrive at 0200 to deal with laundry. That happens right outside hotel rooms so be prepared for an interrupted sleep. The rooms are spacious, clean and well equipped. The maintenance and housekeeping staff are friendly, helpful and responsive. The breakfast is a disappointment with few choices, uncomfortable seating, and staff that seems unhappy to be there. Do not eat dinner at the hotel. It is overpriced, with mediocre food and the same uncomfortable chairs and unhappy staff. Front desk staff is inconsistent, with some friendly and helpful and others bordering on rude and hostile. There are better choices, I think.
Guest User
July 4, 2022
Great location Calm
Original TextTranslation provided by Google
bryanhu
February 20, 2024
酒店地理位置優越,就在中世紀古堡附近,走路過去5分鐘。酒店房間乾淨整潔舒適,酒店員工服務熱情,推薦的餐廳也不錯。
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Mark
October 27, 2023
Well placed to explore Old City and new town on foot. Unusual to find a hotel so close that includes parking on site.
Stephen
October 16, 2023
Very impressed by the facilities and particularly the excellent staff - friendly, helpful and kind !.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
€ 18.00 (approx. AU$ 29.80) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1985
  • Renovated: 2023
  • Number of Rooms: 80
Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Chateau Comtal and Narbonnaise Gate. This upscale hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musee de la Torture de Carcassone.

Enjoy recreational amenities such as a seasonal outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

Satisfy your appetite for lunch or dinner at La Vicomte, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary newspapers.

Services & Amenities

Outdoor Swimming Pool
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Mercure Carcassonne la Cite Hotel?

Prices at Mercure Carcassonne la Cite Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Mercure Carcassonne la Cite Hotel?

The closest airport is Salvaza Airport. It is 7.2km from the hotel and approximately a 13minutes journey by taxi.

What are the check-in and check-out times at Mercure Carcassonne la Cite Hotel?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Mercure Carcassonne la Cite Hotel provide airport transfer services?

No, the Mercure Carcassonne la Cite Hotel doesn't provide airport transfer services.

What amenities and services does Mercure Carcassonne la Cite Hotel have?

Mercure Carcassonne la Cite Hotel has the following amenities and services: Pets allowed (additional fee), Outdoor Swimming Pool, Parking.

Does Mercure Carcassonne la Cite Hotel have a swimming pool?

Yes, Mercure Carcassonne la Cite Hotel has a pool. Pool type: Outdoor Swimming Pool.

Does Mercure Carcassonne la Cite Hotel have fitness amenities?

No, Mercure Carcassonne la Cite Hotel doesn't have fitness amenities.

Does Mercure Carcassonne la Cite Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Mercure Carcassonne la Cite Hotel have non-smoking rooms?

Yes, Mercure Carcassonne la Cite Hotel has non-smoking rooms. Please view the hotel listing for details.

Does Mercure Carcassonne la Cite Hotel provide breakfast?

Yes, Mercure Carcassonne la Cite Hotel provides breakfast.

About This Property

Nearest AirportCastres-Mazamet Airport
Distance to Airport59.37KM
Nearest Train StationCARCASSONNE RAILWAY STATION
Distance to Train Station2.46KM
Average Price FromAUD291
Hotel Star Rating4