Hotel Astoria
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Carcassonne

Hotel Astoria

Health Protected
18 Rue Tourtel, Carcassonne, 11000, France
Show on Map
Hotel Astoria is perfectly located for both business and leisure guests in Carcassonne. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Express check-in/check-out, luggage storage, family room, newspapers, bicycle rental are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with air conditioning, heating, wake-up service, desk, telephone. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Astoria.Show More
We Price Match
hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 53 Reviews
Amenities
Public ParkingFreeLuggage StorageAirport Shuttle ServiceWi-Fi in Public AreasFreeSmoking AreaFax/Copying Service
All Amenities
Surroundings
Airport: Salvaza Airport
(4.9km)
Airport: Castres-Mazamet Airport
(58.3km)
Train: CARCASSONNE RAILWAY STATION
(310m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Comfort Double Room with Air Conditioning
14

Comfort Double Room with Air Conditioning

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shampoo
Room Details
Check Availability
Quadruple Room with Air Conditioner
12

Quadruple Room with Air Conditioner

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shampoo
Room Details
Check Availability
Family Room with Air Conditioner
2

Family Room with Air Conditioner

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shampoo
Room Details
Check Availability
Twin Room with Air Conditioner
1

Twin Room with Air Conditioner

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Shampoo
Room Details
Check Availability

Guest Reviews(53)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Guest User
October 12, 2023
Sylvia and Ludovic were very welcoming and helpful, particularly offering assistance as I navigated challenges with the inter-city trains during the rolling nation-wide public transportation strikes of March 2023. The room was exactly as advertised on-line and was a clean, refreshing space in which to relax after a day of travelling or roaming the city.
Guest User
September 7, 2023
Easy, pleasant and well-located city hotel. Good management and friendly and helpful welcome. Large room with A/c and ceiling fan. Very comfortable, also with tea and coffee making facilities in the room. Bed and bathroom and bathroom facilities very good and clean.
Guest User
July 30, 2023
On arrival it was chaos….had to carry two suitcases to the 3 rd floor to find the rooms not ready… Returned later and was giving another room after we had to explain the rooms are not ready…had to carry two suitcases back to reception. OK giving another room in the annex next door which in reflection was very quiet and comfy….. Very unsettling welcome and it looks as though the previous owners who where very nice have bugged off and it is not very clear when booking. It wasn’t what we expected.
Guest User
July 19, 2023
Great location. Very basic but clean. Comfortable bed. Only sliding door on bathroom so not a lot of privacy. Shower was just ok. Rooms serviced every day. No safe in room. Air con good. Didn’t have breakfast so can’t say how it was.
Guest User
July 16, 2023
We booked a night here which gave us enough time to fully explore the medieval city. The rooms were clean, beds comfy and spacious, the staff were polite and breakfast was good for a 2 star hotel. The woman who met us at the desk did her best to speak English which was appreciated
Guest User
July 4, 2023
2 stars for a 2 star hotel, whose main advantage is its proximity to the railway station - a 5 min walk at most. TBH I wouldn't have bothered writing a review as our one night stay (prior to catching a train the next day) was unremarkable. However, I had an unusual and costly experience afterwards which is worth relating... Essentially I left my Apple AirPod Pros at the hotel, only realising my mistake a week later while on the plane out of Carcassonne. The hotel made no attempt to contact me. The excellent Find My app located them though, and when I emailed the hotel they suggested I send them an envelope and some stamps! A tricky thing to achieve from the UK, and any decent hotelier would have simply posted them back to me. Instead, I arranged for a courier to collect them via Parcel2Go - an online company which subcontracts to local couriers. They were duly picked up on 1st June, and using the app I watched them progress to Montpellier airport, arriving there on 3rd June... and there they stayed for nearly 3 weeks. No amount of cajoling on my part would convince Parcel2Go that anything was up, despite sending multiple screenshots. Eventually, on the 21st, they started moving again - back to Carcassonne! Sadly their battery ran out the next day, their last position being only a few hundred yards from the Hotel Astoria. Naturally I emailed them - no reply. I hassled Parcel2Go who sent me a scan of the delivery receipt (see photo) to the Astoria, dated 22nd June. I emailed them again a couple of times and still, no reply. The couriers were completely useless of course, but the hoteliers weren't much better and effectively, they have stolen my property. If I were you, I wouldn't stay at this grubby, dishonest hotel.
Guest User
June 4, 2023
With Sylvia and Ludovic you are in good hands, they will make sure that you know how to reach the city center and the citadel. The hotel is within walking distance of both so no worries. The room we got was big and well equipped, we had a very nice stay there and our only regret was that we could not stay longer as we had to reach our next destination. A nice experience overall.
Clair
May 7, 2023
Small hotel ran by a sweet woman. We didn’t get breakfast but it smelled delicious! No elevator which was fine for us. Small room. Close to train station.
Thi Thanh Phuong
May 4, 2023
less than 5min walk from the main train station, about 10min walk to the city centre, 20min walk to la cite. the reception to the hotel rooms is in another building, opposite side of the street. check-in was fast and easy, they kept my suitcase til i could access my room. room is clean, has every you need = kettle, hairdryer, tv, wardrobe, desk, curtains. the area is quiet, clean, safe. i travelled alone and had no issues or concerns during the day or night. highly recommend. one full day for carcassonne is enough. enjoy!

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: 05:00–11:00
Child Policies
Children aged 10 and above are welcome at this hotel.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
€ 10.00 (approx. AU$ 16.57) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Clean
  • 4.2/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 19
Hotel Astoria is perfectly located for both business and leisure guests in Carcassonne. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Express check-in/check-out, luggage storage, family room, newspapers, bicycle rental are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with air conditioning, heating, wake-up service, desk, telephone. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Astoria.

Services & Amenities

Show More

Frequently Asked Questions

How much does it cost to stay at Hotel Astoria?

Prices at Hotel Astoria are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Astoria?

The closest airport is Salvaza Airport. It is 4.92km from the hotel and approximately a 11minutes journey by taxi.

What are the check-in and check-out times at Hotel Astoria?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Hotel Astoria provide airport transfer services?

Yes, Hotel Astoria provides airport transfer services.

What amenities and services does Hotel Astoria have?

Hotel Astoria has the following amenities and services: Parking, Luggage Storage, Airport Shuttle Service.

Does Hotel Astoria have a swimming pool?

No, Hotel Astoria doesn't have a pool.

Does Hotel Astoria have fitness amenities?

No, Hotel Astoria doesn't have fitness amenities.

Does Hotel Astoria provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Astoria have non-smoking rooms?

Yes, Hotel Astoria has non-smoking rooms. Please view the hotel listing for details.

Does Hotel Astoria provide breakfast?

Yes, Hotel Astoria provides breakfast.

About This Property

Nearest AirportSalvaza Airport
Distance to Airport4.92KM
Nearest Train StationCARCASSONNE RAILWAY STATION
Distance to Train Station0.31KM
Average Price FromAUD166
Hotel Star Rating2