Best Western Plus Carpinteria Inn

遭受到严重歧视！ On March 19th, I booked two rooms for my family—my husband and I, our 6-year-old child, and my parents—while traveling. Unfortunately, we experienced severe racial discrimination at this hotel. This is unacceptable, especially for a 6-year-old child who believes the world is a beautiful place. We had reserved a King Bed room and a Double Room, but the front desk claimed there were no other available rooms and assigned us both to the second-floor atrium area, outside the fire doors—one directly facing the stairs and the other directly facing the elevator. From our rooms, we could hear everything from the front desk and the lobby music playing loudly all night. When I requested that the background music be changed, as it was severely disrupting our rest, the front desk told me that only their manager had the authority to turn it off, and there was nothing they could do. As a result, we were forced to listen to loud music the entire night. Adding to the injustice, after we checked in, we witnessed a steady stream of white guests arriving, all of whom were assigned to regular rooms inside the fire doors. My husband and I personally checked the second and third floors and saw multiple vacant rooms, proving that the claim of "no other available rooms" was simply false. It is deeply disturbing that racial discrimination still exists. Even when we expressed our concerns to the front desk, they remained indifferent. This experience was not just disappointing—it was unacceptable.

Hotel is partially under construction. Carpet pulled up. Expensive for such a small room. Service was good just expected a better hotel from what I had read.