The room was clean. However, one of the dresser drawers was broken and they had replaced it but, it was non functioning (like nailed shut). It looked terrible and only left us with two drawers to use. The bathroom door would not stay latched. The view was not great. Parking was ok and I appreciated that it was free but, it could use some more spaces as it was difficult to find a spot one of the nights we were there. Breakfast was the same both mornings and the options seemed limited compared to other Holiday Inn's I've visited recently and the staff was slow to refill items when they were out or low. Front desk staff was ok not overly friendly or helpful by any means. The convenience of being close to the CHI and downtown was nice. Overall, I would stay here again if I couldn't find something close to downtown for the same price.
