Pestana Casablanca, Seaside Suites & Residences

Great location near the beach and very great support from the receptionist for most of the enquiries. The only few down side is that the housekeeping are slow and halfhearted. The food is of great quality but lacks variety, you may be bored of the food after 1 day.

This hotel is no more than 1 or 2 star at best. The staff are on the whole friendly and helpful if they can be but the hotel itself and the rooms are in poor cvondition. The junior suites have old funiture , marked, dirty, inadequate utensils within rooms, cleaners did not replace my towels one day. The doors on hotel rooms often fail and had to get keys changed on several occasions. Even saw one of the staff climb up to the first floor to gain entry to one of the rooms to open it. The hotel pool is only for children and has very limited chairs and sunloungres a total of 7 and we couldnt find one so we had to pay £25 eac h to use the pool facilties in the anatolia terrase nexct door. The public beach is very busy and not clean, the water is warm but waves are quite big so not suitable for young chilldren,. There is a mall within 2 min walk with a supermarket which we found very handy.

Many broken stuff in the room but in general not bad location and staff