Guest User
July 14, 2025
Our recent stay at Lex Hotel Cebu was truly delightful, earning a well-deserved 5/5 across the board for cleanliness, location, service, and food.
From the moment we arrived, the hotel impressed with its impeccable cleanliness, which was evident throughout the lobby, common areas, and our room. The location is fantastic, offering convenient access to various points of interest in Cebu.
The service was exceptional. The staff were incredibly accommodating, promptly addressing all our requests with a friendly and efficient demeanor. This was particularly highlighted when we encountered a couple of minor technical issues in our room – a leaking toilet and an unstable TV due to a rack problem. The hotel staff responded immediately and resolved both issues swiftly and effectively, minimizing any inconvenience.
A major highlight of our stay was the breakfast buffet. The variety of food choices was extensive and every dish was delicious, making for a perfect start to each day. Our room also offered a fantastic view of the city, adding to the overall positive experience.
Despite the minor technical glitches, the prompt and excellent service in resolving them truly showcased the hotel's commitment to guest satisfaction.
I highly recommend Lex Hotel Cebu for anyone looking for a comfortable, clean, and service-oriented stay with great food and a wonderful city view.