Airlie

We booked a king bed room and arrived with two toddlers at 9pm. The front desk woman was very nice and suggested a two queen bed for us with a bathroom in the middle. We walked to the building with our room and should have turned around when we saw the room was named “the massage room”. We went in to find a room that gave you “frat house” on parents weekend clean vibes. There was a hair in the bed sheet, cobweb floating in the blinds, and multiple things broken. One half of the room the a/c unit would not work, the cable box would not work and when my husband showered he was in ankle deep water within 30 seconds. I literally had to force myself to sleep there because I did not want to relocate two toddlers at 10 pm especially since I had no idea whether the other rooms would be any better. In the morning time we were up and got to explore the grounds. You could tell how much work has gone into the grounds and we enjoyed walking all the paths. The morning front desk clerk was kind but failed to mention breakfast did not start till 8 am, so we interrupted set up when we walked in at 7:40 am. I understand their focus was on the exterior/venue experience but the fact I saw a giant glass elevator on the exterior of the main building being installed but they can’t pay for basic maintenance or cleaning staff was very disappointing. I sent a message to Airlie to let them know of my concerns and never heard back from them. I would never stay here again.

Beautiful historic place with great ambience. Great new clean room. Restaurant and bar not open either day we stayed. Noone told us that before we booked. Coffee was like motor oil. Mini bar was not full of much choice and very expensive! Room is not sound proof. Higher price through their web page than *******. The hotel just needs to up their standards on food and service to be worth the price.

Beautiful property with very helpful staff. Quiet and relaxing.

when we got in, we found the room with leftovers in the fridge from the previous guests and dirty table and bed sheets. When I said it, they downgraded us to a much worse room in the middle of the night. We had to go all the way to the front desk to get the keys to the new room. They reduced the price of the room but the experience was a completely different one from theone I wanted. Not good.

This place is beautiful and amazing. Better than expected. We had a stay.

The Airlie is setting is in the bucolic countryside and the grounds are very well kept. However, the lodge, where our room was located, was one step up from a Motel 6. Thin walls meant you could hear every whining kid, sneeze and door slam made throughout the building. The beds were lumpy and housekeeping was “on demand” but somehow that was not conveyed to us, so no fresh towels for three days. The restaurant in the main building was one step above a greasy spoon and service about as Ho-hum as the meal. I even had to track down antacids to keep the gremlins at bay. I don’t think I’ll go back unless they either up their game or drop their prices substantially.