Fairmont Jakarta

Everything was perfect. Cozy and clean, delicious breakfast and room service.

It was an amazing experience. Would deffo be back again.

I have stayed at this hotel several times before; however, on this occasion, I am truly disappointed. Upon checking into our room, we found a greeting card along with pastries placed on the table. At first, we assumed it was a warm welcome gesture for us. However, we later realized that the name on the card belonged to someone else. We were unsure whether the rooms had been switched or if there had been another mistake, so we contacted the staff. He apologized and said someone would come to collect the card and items. As it was already 9:30 PM, we had to wait. When the staff member arrived, he seemed unaware of the issue and asked how he could help. After a long and tiring day, it was exhausting to explain everything again, so we simply allowed him to take the items. The following day, we discovered that the room amenities were incomplete, and even the hairdryer was missing. We had to call again to request it, which unfortunately caused us to be late for breakfast. I am not sure whether there have been recent changes in management, but sadly, this has been an unfortunate experience for us.

A great hotel with a bottle of mineral water included upon check-in. The room is spacious, well-lit, bright, fully equipped, with excellent front desk service, a fantastic breakfast, free parking, and very convenient travel. I highly recommend it.

Stayed at Fairmont Jakarta—super comfy room, friendly staff, and great location. Felt premium but still relaxed. Would stay again 👍

Nice room, spacious. I had a good stay and slept really well, they have good bed. Breakfast is good, good quality with variety of food. The best thing it is located just 10-15min walk away from the GBK Indonesia Arena. Good for the concert I was heading, to, chose this hotel for that. Their service is nice, I informed them to expect for my parcel delivery for me, they managed to received it on my behalf and sent to my room. Will stay again next time.