Villa d'Este

This hotel is a dream. Spectacular lake views, beautiful gardens, amazing pool, great food. The attention to detail is incredible. The service was exceptional - all the staff were so friendly and went out of their way to make our experience memorable. The only complaint we had is the price of drinks, particularly wine. I understand food and drinks will be expensive at a five star resort and was happy to pay accordingly. But the cheapest glass of wine at 30 euros is excessive when we are Italy. Hotel should consider a couple of lower cost options for a glass of wine. But overall such a lovely experience!

Villa D'este a great ambassador of the italian hospitality , great staff , great food , amazing room and a super nice fine restaurant give us the opportunity to discover a haven , grazie I come back soon with my family , is a great place for relax , visit and stay with your parents as part of a great adventure .

Bar none, this was the best hotel experience we have ever had. We were a bit anxious when the weather forecast for our trip to Lake Como showed a week of rain. Luckily, the eternal sunshine created by the staff of the Villa D'Este made our dampened week thoroughly enjoyable. From the moment we arrived we were made to feel welcome and valued. Every person we interacted with - the concierges, restaurant and bar staff, even the housekeepers - was overwhelmingly pleasant and went out of their way to ensure we had the best possible stay. The concierge staff was incredibly helpful and patient in booking - and re-booking - reservations and excursions as we worked around unpredictable weather. The restaurant and bar staff were also fantastic. We weren't able to enjoy the pool or wonderful outdoor spaces of the property very much, but we are looking forward to a return trip - hopefully with better weather, but assured we would have a wonderful time regardless.

One of the most majestic hotels I've been to. From the splendour of its grounds to the level of service at its restaurants everything conveys glamour and opulence. A must see property well worth a tour if not a stay. We had dinner at the Grill and it was a magnificent culinary experience not only in terms of food but also the level of service.

When planning a trip to Lake Como, my friend and I were hesitating between the Mandarin Oriental Como and Villa d’Este. Finally, we decided to go for Villa d’Este, as this iconic place had long been on our bucket list. I think the choice was right - this is definitely a place that makes you want to come back. We booked an Executive Garden View room, 50 sqm, which is a good option if you are looking for value for money - a spacious room with a balcony and a nice view (it even had a partial lake view from the balcony). When we arrived, our room wasn’t ready, so the reception offered us an alternative within the same category on the top (4th) floor. However, it had a low ceiling and no balcony, so I wouldn’t suggest choosing the top floor, despite the common belief that higher floors are better. Our room on the 1st floor was just ideal (twin room 111). Even though I heard various feedback on the dining experience at the hotel from friends who dined there, my personal experience was much better than I expected. We had lunch at the poolside restaurant, where the salad with crab and pasta with bottarga were so delicious that I even ordered an extra portion of the pasta! For dinner, we chose the Grill restaurant, and it was a perfect choice. It had a much cosier and more romantic atmosphere compared to the main restaurant. The avocado and crab salad, along with the Wagyu Beef Tagliata, were exceptional - I highly recommend both dishes. Unfortunately, my friend had some issues with her meals. The burger she ordered for lunch and the beef steak for dinner were not cooked to the level she requested, which was critical since she is pregnant. The restaurant had to remake both dishes, but no compensation was offered, even though she had to wait for her main dish to be redone twice while I was already eating. The breakfast experience was pleasant. The table setup was beautiful and upscale, and the views were absolutely stunning. If you’re staying during the high season, it’s best to arrive early for breakfast, as the restaurant becomes overcrowded around 9:00-9:30 am, to the point where it can even start to feel like a canteen. I would also suggest the hotel finds a solution for the wasps, as it did impact our breakfast experience. A bit of humor during breakfast - the waiter referred to an avocado as a mango when serving it. At full occupancy, the hotel felt overcrowded, which had an impact on the overall experience. Its charm and elegance were lost, particularly because some guests did not dress or behave in a way that fit the aesthetic of the place. Group bookings also had a noticeable impact. My friend found her spa massage average. I would like to highlight a few team members who truly stood out - Roberta at the reception, who took care of our check-in and check-out. She was charming, friendly and helpful. Another star was Michele, who took care of our table at the Grill restaurant. Both of them were attentive, caring and showed genuine interes

We were staying at the Mandarin across the lake , my wife and I came for lunch. It was so amazing we came over the next night for dinner. Greatest service you can find and the food amazing as well. Kudos to Francesco the waiter and Diego as well , they are the absolute Best ! It was great seeing the manager , Mario P both times as well. The greatest birthday lunch for my wife ! Can’t wait to go back !!!