Hyatt Regency Changchun

Centrally located in Changchun, it's convenient to get anywhere. Though the decor feels a bit dated due to its age, it still exudes the grandeur of a seasoned five-star hotel. The layout is practical and easy to use, especially the L-shaped sofa by the window, which is both functional and comfortable. Breakfast offers a wide variety, but the taste is just average. Even during peak breakfast hours with many guests, the guidance and service remain quite efficient. Across the street is MixC Mall, with plenty of dining options, which is very convenient. Overall, it was a great stay, and the whole family was very satisfied.

The hotel is conveniently located, with a subway station right downstairs. It's less than a 20-minute drive to the Manchukuo Palace and the train station by taxi. It really lives up to its top ranking. The doorman in the lobby was very welcoming and proactively helped with luggage. The breakfast was plentiful, and they communicated with me in advance about my room type and floor preferences before check-in.

Got a complimentary suite upgrade, and the service was incredibly warm and attentive. The breakfast had a great variety and tasted delicious. The location is excellent, right across from MixC mall. Definitely a thumbs up! 👍

This hotel boasts a super convenient location: there's a subway entrance right outside, MixC Mall across the street, Peony Garden next door, and a children's park not too far away. This was my first time staying at a Hyatt in Changchun, and it was a pretty standard 5-star experience, nothing spectacular. The staff were friendly and the service was good. The high-ceilinged room felt spacious and comfortable, with plenty of room and good soundproofing. The executive lounge offered decent refreshments, but the evening light meal was pretty mediocre, and it doesn't serve breakfast (opening at 10 AM and closing at 9 PM). The pool is 25 meters long with a small jacuzzi right next to it. There's no dry sauna, and the steam room wasn't open during my stay. Overall, I'd still recommend it.

We checked in quite late, and there was a long queue. Just as my patience was running out, a very enthusiastic woman came over and directed us to another counter for check-in. She was concise and efficient. She clearly stated that there were no bed rails (I had noted in advance that we were traveling with a baby) but had arranged a king-size bed, which was actually two twin beds pushed together. This was very thoughtful and practical. This enthusiastic young woman deserves high praise (I don't usually leave reviews, but her defining characteristic was that she was a lovely, well-built girl; I didn't catch her name, so I can only describe her this way for the hotel to commend or reward her). She also arranged a late check-out for us, which was truly fantastic! Hygiene: Overall, it was very clean and tidy, though there were a tiny few water stains. This is understandable, and you wouldn't notice them without a magnifying glass. Facilities: We mainly slept and took our child out for meals, so we didn't get to experience facilities like the gym, though the front desk did mention them during check-in. Environment: The hotel is right outside the subway station, and across the street is MixC Mall, which is incredibly convenient. However, there was some trash outside the entrance that didn't quite match the hotel's ambiance, and the parking area outside didn't look very neat, lacking the grandeur expected of a five-star hotel entrance. Nevertheless, the view from our room was absolutely stunning.

Overall experience: five stars! The place was clean, and Mary provided excellent, attentive service. It's conveniently located, making it perfect for both business trips and leisure travel. Definitely worth a five-star rating.

Lena at the Grand Hyatt Changchun's guest services center was incredibly helpful! She knew I had a late train, so she kindly extended my check-out time to 2 PM. So thoughtful!

This was my first time staying at a Hyatt hotel, and my experience wasn't great. Because there was a conference, rooms were tight. The front desk upgraded me to a suite. She probably didn't see my request for a non-smoking room. When I got into the elevator, I noticed there were 'green floors' (non-smoking floors). I never realized there was such a huge difference between smoking and non-smoking floors. On the smoking floor, as soon as the elevator doors opened, there was a strong, acrid smell of smoke. I thought the room might be better, but it was even worse – unbearable. The windows were completely sealed, so there was no air circulation. The front desk then moved me to a standard room on a green (non-smoking) floor, where the air was fresh. The pool water wasn't very clean either. Breakfast had a great variety, and the beef pancakes were delicious.