Everything was great! Checking in and out was extremely easy. Although I can speak some Chinese, all I had to do was show them my passport, then they copied it (normal procedure) and looked me up, gave me the key...done! The location was perfect, close to endless amounts of amazing food, shops, things to do; I couldn’t be happier. The room was very clean, the bed was in good condition, no holes in the walls or mold in the bathroom! On top of that, there was plenty of space to move around in the room, the bathroom was fully stocked, a nice tv is provided (but I was always out, so pointless for me), the lobby was welcoming (along with free coffee and tea- no need to waste money at crappy coffee places-Starbucks), and the staff was welcoming l, nice, and professional. If I need to stay in a hotel again when coming back to Changsha, I will definitely choose this hotel again. The canteen, I can not review because I always went out to try Changsha food. Looked in, looked decent.