To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(1285)
Positive reviews(1238)
Reviews with photos/video(471)
Easy to get around(229)
Convenient location(193)
Close to metro(113)
Friendly front desk staff(93)
Delicious breakfast(40)
Perfect for business trips(30)
Small room size(18)
Luxurious(8)
Negative reviews(47)
查瑞
Special Double Room
Stayed in Sep 2024
Business travellers
39 review
4.7/5
Amazing
Posted on Oct 28, 2024
Location is good . Price is good . Inside room many things need to pay extra money be careful
Response from Property: Dear guest: Hello! Thank you for choosing our Little Swan Days Hotel Changsha. Our hotel is in a very good location, close to the subway station, with high cost performance. There are some consumer goods in the room, but there are also free tea bags, coffee and mineral water. It is close to the city center and there is a rice noodle street nearby. Welcome to visit again!
Guest User
Superior Queen Room
Stayed in Mar 2024
Solo travellers
36 review
4.0/5
Very Good
Posted on Jun 3, 2024
Decent hotel for its pricing. Location is decent but remember not to choose the smoking room for non smokers, the cigg smell in the room is strong in the smoking rooms
Response from Property: 尊敬的賓客:您好!非常感謝您對長沙小天鵝戴斯酒店的支持及點評,您的建議我們已收到,且已反饋至相關部門。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。希望有機會能在小天鵝與您再次相遇。祝您生活愉快,天天開心!
Guest User
Deluxe Queen Room
Stayed in Sep 2023
Solo travellers
29 review
4.5/5
Great
Posted on Oct 4, 2023
Looks kind of old but gum is great! Location is very good as well.
Response from Property: 尊敬的賓客:您好!非常感謝您對長沙小天鵝戴斯酒店的支持,看到您滿意我們非常高興,感謝您對我們酒店的認可,同時我們酒店20樓有洗衣房和健身房,一樓大堂還準備了免費飲品、小零食和旅遊導圖;酒店附近100內有一個米粉街,裏面有一個“長沙”打卡牆;酒店附近200-300米內有地鐵2號線出行十分方便哦,去各個景點都方便,希望有機會能在小天鵝與您再次相遇~
Guest User
Superior Double Room
Stayed in Jul 2024
Family
18 review
5.0/5
Outstanding
Posted on Oct 17, 2024
卫生:good.
Response from Property: 尊敬的賓客:您好!非常感謝您對長沙小天鵝戴斯酒店的支持,感謝您給我們酒店五星好評,同時我們酒店20樓有洗衣房和健身房,一樓大堂還準備了免費飲品、小零食和旅遊導圖;酒店附近100內有一個米粉街,裏面有一個“長沙”打卡牆;酒店附近200-300米內有地鐵2號線和6號線出行十分方便哦,去各個景點都方便,希望有機會能在小天鵝與您再次相遇~
AlanW
Superior Suite
Stayed in Dec 2021
Family
44 review
3.5/5
Posted on Jan 18, 2022
Not suitable for family travelling with young kids. The room is old with a lot of stain on the carpet, wall, bathroom and even on the bed. My young son vomited on the bed and the housekeeping said we will need to pay for the washing of the linen even the stain wasn’t very obvious. This is totally unheard of from all my stay at all the 4 or 5 stars or equivalent hotels in the past. However the front desk was kind enough to say we don’t have to pay for it. The housekeeping didn’t even provide any daily fruit platter when we stay in suite room. I got it when stayed at the lowest tier room when travelled alone in the past. Don’t think will ever stay at this hotel anymore in future.
Response from Property: Dear guests: Hello: Thank you very much for your support to our hotel, we are very sorry to bring you a bad check-in experience. We always believe that a good word of mouth must be recommended from the most sincere satisfaction of customers. Your valuable opinion is very important to us. Detailed service has always been our focus for a long time. We will immediately conduct a comprehensive inspection of the room facilities and equipment, issue a rectification plan and carry out targeted rectification actions, and strive to provide guests with the best service . Sincerely look forward to your coming again to witness our growth and progress!
Batsaikhan Dashtseren
Special Double Room
Stayed in Sep 2023
Travel with friends
29 review
4.0/5
Very Good
Posted on Oct 23, 2023
Good choice
Response from Property: 尊敬的賓客:您好!非常感謝您對長沙小天鵝戴斯酒店的支持,看到您滿意我們非常高興,感謝您對我們酒店的認可,同時我們酒店20樓有洗衣房和健身房,一樓大堂還準備了免費飲品、小零食和旅遊導圖;酒店附近100內有一個米粉街,裏面有一個“長沙”打卡牆;酒店附近200-300米內有地鐵2號線出行十分方便哦,去各個景點都方便,希望有機會能在小天鵝與您再次相遇~
Guest User
Special Double Room
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The stay was satisfactory. We drove here and parking was very convenient. There was no charge for parking. The room had large windows. I like rooms with windows. The curtains in the room also block out light. There was also Wi-Fi in the room. When we checked in, we asked if there was a wake-up service. We had to get up early in the morning for something. The front desk said yes. Then I asked the front desk to wake us up at 7 a.m. The front desk service attitude was good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您入住長沙小天鵝戴斯酒店,也感謝您的選擇及信任。小天鵝戴斯酒店會延續一如既往的好品質和更加完善的服務來感謝您的支持與厚愛~祝您每天都能擁有陽光般的好心情~期待您的再次光臨!
Anonymous User
Special Double Room
Stayed in Dec 2024
Other
2 review
5.0/5
Outstanding
Posted on Jan 10, 2025
I am very satisfied with the hotel I stayed in this time. First, the location is very ideal, with convenient transportation. There is a rice noodle street and a convenience store nearby. Second, the room is very clean and comfortable. Third, there is a gym, which is very friendly for me who exercise regularly. The hotel environment is very good, the waiter service is also good, and you can store your luggage when you check out. The room arranged for me when I checked in was very quiet and warm. The service was great
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Special Double Room
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The hotel room is well-equipped, clean and tidy. The area is OK. I think it is not small, but suitable. It is OK to rest at night. It is very quiet. The service is available on call and is responsive. We brought our children with us. We happened to meet a waiter when we went out. We asked her if she could give us another pair of slippers for the children. She brought them to us very quickly. The service is OK. You can also store your luggage after checking out. You can go shopping and come back to take your luggage to the station. It is very convenient
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Special Double Room
Stayed in Dec 2024
Other
2 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The hotel is located in the city center with convenient transportation. There is a noodle street nearby with many delicious rice noodles and convenience stores. The room is also very clean and neatly decorated. The front desk staff is also friendly. We asked the front desk if they could send us another set of toiletries. They agreed and the auntie sent it to us quickly. It's pretty good. I think it's pretty good. I can recommend it.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Special Double Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The hotel service is good, the front desk lady is very enthusiastic, the auntie service is also good, we stayed for two days, the auntie took the initiative to ask us if we want to clean in the morning, then I said just collect the garbage and replenish some paper towels, it is not far from the scenic spot, because it is close to the subway station, it is quite convenient, the stay is not expensive, it is ok, the hotel air conditioning is ok, we slept very comfortably at night, good
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇長沙小天鵝戴斯酒店,酒店地處市中心,附近100內有一個米粉街,裏面有一個“長沙”打卡牆;酒店附近200-300米內有地鐵2號線和6號線出行十分方便哦,去各個景點也都很方便哦,希望有機會能在小天鵝與您再次相遇~
Guest User
Special Double Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Good location, convenient transportation, close to the subway station, and it is also convenient to take the bus. The room is neat and clean. We slept very comfortably. The room is also convenient for taking a shower. The water temperature is good, and the air conditioning effect is quite warm. The service at the front desk is good. When checking in, they told us about the Wi-Fi in the room and that the hotel has a laundry room. I think it is quite convenient. My train is at 3 pm. The hotel is very close to the train station. I want to extend the check-out time a little bit, and the front desk agreed. Good service
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您入住長沙小天鵝戴斯酒店,也感謝您的選擇及信任。小天鵝戴斯酒店會延續一如既往的好品質和更加完善的服務來感謝您的支持與厚愛~祝您每天都能擁有陽光般的好心情~期待您的再次光臨!
Guest User
Special Double Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The hotel environment is OK, the location is also good, in the city center, with subway transportation is very convenient, we stayed in a double room, the room facilities are OK, quite clean, there are two bottles of free mineral water, coffee bags, tea bags, etc., I think it's OK, the breakfast in the hotel is OK, I forgot to take the charger when I went out, and then I called the front desk and they brought it to us, the service is particularly good
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您入住長沙小天鵝戴斯酒店,也感謝您的選擇及信任。小天鵝戴斯酒店會延續一如既往的好品質和更加完善的服務來感謝您的支持與厚愛~祝您每天都能擁有陽光般的好心情~期待您的再次光臨!
Guest User
Special Double Room
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel is in a very good location and has a great environment. We arrived very late and wanted to change a room type. We were originally staying with two people, but the other person didn't come, so I asked for a king-size bed room. The front desk lady was very nice and changed it for us. The service was very good. We had breakfast outside the hotel and the surrounding transportation was convenient. It was very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Special Double Room
Stayed in Nov 2024
Other
4 review
5.0/5
Outstanding
Posted on Dec 28, 2024
We went to the hotel for a meeting and then stayed in the hotel. The environment was quite good and grand. The dinner we had in the hotel tasted quite good. The room we stayed in was also OK, with complete facilities and air conditioning. It was very warm and we slept comfortably at night. The attitude of the service staff was OK. We asked for two more bottles of mineral water and they also sent us two bottles, which was quite good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您入住長沙小天鵝戴斯酒店,也感謝您的選擇及信任。小天鵝戴斯酒店會延續一如既往的好品質和更加完善的服務來感謝您的支持與厚愛~祝您每天都能擁有陽光般的好心情~期待您的再次光臨!