Anonymous User
October 6, 2023
Bad review for the service staff and rules of the breakfast restaurant! I had two breakfasts in total and both were very unpleasant!
On the first day of breakfast, because another person had the room key, I went downstairs first, and then was stopped outside the restaurant and refused to enter. They only gave one room key to each room. It was so rigid that the two of them didn't want to have breakfast together. Anyone with a room card cannot enter the restaurant. Is this rule too rigid?
At breakfast the next day, children were stopped outside the door and refused to let in. They were told that children under 1.3 meters in height were charged half price. Why were they let in without mentioning this rule on the first day? The service staff at the door insisted that we paid for it on the first day. Don't we know whether we spent the money ourselves?
I asked what about babies and children under 1.3m? They said it was understandable at such a young age! A three- or four-year-old child can’t understand? After staying in a hotel for such a long time, it is the first time for a hotel with meals to be charged half price if the height is less than 1.3m. Is this rule very unreasonable?
There were many people entering the restaurant, and I finally found a seat before I could sit down. A waiter came over and said with a very bad attitude, "Can't you sit over there? I just set the table and I have to set it again."
Talking about other things, the location of the hotel is quite good. There is a subway station downstairs, which is convenient for travel. There is a delicious tea downstairs and there are not many people. There is also a Hunan restaurant, which is not expensive and tastes good.
Before check-in, the lobby manager will contact you and ask if you have any needs.
The decoration and flooring in the room are relatively old, so choose carefully if you have high requirements.
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