German A Montoya
July 19, 2024
Management for this hotel needs to be changed. The cleanliness is very bad, I got a private room that smelled like urine. When I complained, the front desk staff just laughed. They supposedly sent someone who didn't do a good job. I had to ask for a broom myself and scrub down the walls and floor.
Not only that, someone had vomited in the floor I'm front of the hotel entrance, and footsteps were tracking it all inside the hotel reception area. I had to tell the staff to clean it.
The carpeting in the hallway smelled old and musty, and the walls insode the room are all scuffed up in need of paint. The floor on the shower needs major deep cleaning. The staff needs to be fired and replaced. All stupid young kids are smiling and on their cellphones.. This hostel has seen better days, not like the Desti in Hangzhou.
ABSOLUTELY GROSS I SHOULD HAVE ASKED FOR A REFUND AND WENT SOMEWHERE ELSE.