This hotel is absolutely terrible! First off, Atour hotels usually offer laundry service, right? But when I called the front desk, they said they didn't have time, refusing even to transfer clothes from the washer to the dryer! Secondly, Atour offers platinum member supper, but they didn't even offer it or ask, claiming their system couldn't see if I was a platinum member. I've never encountered that before! On top of that, the washing machines here are ancient, like ten years old, dirty and broken, and they don't even rinse out the suds properly. You can check the filter inside the dryer; it's full of dust! The ceiling height is only 2.1 meters, so I'd advise tall people not to stay here, you'll easily hit your head!
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