The Motifs Eco Hotel Reviews

Response from Property: Dear Valued Guest,Thank you for your wonderful review and generous ratings. We are delighted that you enjoyed our architectural design, location, breakfast, and the service provided by our team.We appreciate your understanding regarding our amenities. As an eco-living hotel, we have thoughtfully designed our facilities to align with our sustainable values.Your kind words truly inspire us, and we would be honored to welcome you back to The Motifs Eco Hotel in the future.With warm regards,The Motifs Eco Hotel Team

Response from Property: Dear Our Valued Guest,Thank you very much for taking the time to share your thoughtful feedback and for giving us such kind ratings. We are delighted to hear that you appreciated our eco-living concept and the efforts we put into creating a comfortable stay that is mindful of the environment.Your kind words about our attentive and responsive team truly mean a lot to us. It is always our pleasure to take care of our guests. We also appreciate your constructive comment regarding the room brightness, please rest assured that we will look into improving the curtain setup, especially for our corner rooms, to enhance the sleep experience.We hope to have the pleasure of welcoming you back to The Motifs Eco Hotel for another relaxing and memorable stay.With warm regards,The Motifs Eco Hotel Team

Response from Property: Dear TNXOMS,Thank you very much for taking the time to share such a wonderful review of your stay with us at The Motifs Eco Hotel. We are truly humbled and delighted to receive your perfect ratings across all areas - amenities, cleanliness, surroundings, and service.It brings us immense joy to know that you found our hotel cozy and comfortable, and that you were able to enjoy the excellent dining options in our vibrant neighborhood. Your kind words about our location and the overall experience mean the world to our entire team.We are deeply grateful for your recommendation and for choosing The Motifs Eco Hotel for your stay. It was our absolute pleasure to host you, and we sincerely hope to have the opportunity to welcome you back again soon.Thank you once again for your generous feedback and for being such a wonderful guest.With warm regards and heartfelt appreciation,Baramee LaowmongkolkulFront Office Manager

Response from Property: Dear Khun Phonlathep,Thank you very much for sharing your experience and for rating us so highly. We are truly pleased to know you appreciated our eco-friendly concept and service, while also pointing out areas where we can do better.We sincerely apologize for the inconveniences you encountered, particularly with soundproofing and certain design aspects of the room. Your detailed feedback is invaluable, and we take it to heart as we continuously look for ways to improve both comfort and the overall guest experience.We are grateful for your thoughtful observations and hope we will have the opportunity to welcome you back, with improvements that reflect your input.Warm regards,The Motifs Eco Hotel Team

Response from Property: Dear happy travel fun,Thank you so much for your kind words and thoughtful review. We are thrilled to hear that you had a comfortable stay and enjoyed the spaciousness of the hotel, as well as the breakfast buffet. We truly appreciate your special mention of the pleasant fragrance, it’s wonderful to know that it contributed to your experience. We look forward to welcoming you back in the future and ensuring another memorable stay.Best regards,Baramee LaowmongkolkulFront Office Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted to know that you were pleased with our location, accommodations, and team. However, we regret to hear that the breakfast did not meet your expectations. Please be assured that we take your comments seriously and will review this with our team to identify areas for improvement. Your input is truly appreciated, and we hope to have the pleasure of welcoming you again for an even better experience.Best regards,Baramee LaowmongkolkulFront Office Manager

Response from Property: Dear Babb,We would like to sincerely thank you for your valued feedback and much appreciated that you like the hotel and the service from our team. Your comment regarding the room size and smell have been shared with the team for further steps of improvement as your satisfaction is our top priority. It was a pleasure to have you here and we hope to welcome you back in the near future.Best regards,Baramee L.Front Office Manager

Response from Property: Dear Khun Aunchalee S., We would like to thank you for your valued feedback and much appreciated that you like the hotel. It was a pleasure to have you here and we hope to welcome you back for another wonderful stay in the near future. Best regards, Baramee L. Front Office Manager

Response from Property: Dear Colin Bird, We would like to thank you for your valued feedback and much appreciated that you like the hotel. It was a pleasure to have you here and we hope to welcome you back for another wonderful stay in the near future. Best regards, Baramee L. Front Office Manager

Response from Property: Dear Khun Chayanin,Thank you for your thoughtful review and 8.0 rating of The Motifs Eco Hotel. We are delighted that you enjoyed our location, breakfast, and found our staff friendly. Your perfect scores for our surroundings and service mean a great deal to our team. We sincerely appreciate your constructive feedback regarding cleanliness standards. Your input is invaluable, and we are taking immediate steps to enhance our cleaning protocols to better meet your expectations. We would welcome the opportunity to demonstrate these improvements during a future visit and provide you with an exceptional experience in every aspect of your stay. Thank you for choosing The Motifs Eco Hotel.With sincere appreciation,Baramee LaowmongkolkulFront Office Manager

Response from Property: Dear Khun Codyroaster, We deeply regret to hear that your experience did not meet your expectations. We sincerely apologize for the lack of engagement from our staff along with the room. Please rest assured that your comment has been shared with the team for further steps to fix the problem. The no refrigerators set up is an optional for the travelers who aligned with the hotel "Eco Living Concept" which we have it set up for more than 70% of the rooms. However, your satisfaction is our top priority and should there be any time bring you here, it is our pleasure to have another chance to welcome you back for a more personalized and enjoyable experience along with to prove of our service improvement. Sincerely yours, Baramee LaowmongkolkulFront Office Manager

Response from Property: Dear Nof,Thank you for sharing your feedback. We are delighted to hear that you enjoyed our green travel homey décor, the comfort of our space, and the convenient location near local attractions. We also appreciate your kind words about our friendly and helpful staff, as well as the quality of our Wi-Fi. However, we sincerely apologize for the little dust on the shelf in your room. This does not meet the high standards of cleanliness we strive to provide, and we will ensure that this is addressed with our housekeeping team moving forward. We value your input and will use it to continue improving our services. We hope to welcome you back soon for an even better experience.Warm regards,Baramee LaowmongkolkulFront Office Manager

Response from Property: Dear Guest,It is our pleasure to learn that you like the hotel and thank you for the comment regarding the shower curtain. We truly sorry for such the amenity which was not meet expectation and it was now fixed. Should there be any chance bring you back to Chanthaburi, we are pleased to welcome you back here again.Best regards,Baramee L.,Front Office Manager

Response from Property: Dear Fernery,Thank you for your wonderful review! We are incredibly humbled by your perfect scores across all categories, it is the greatest compliment we could receive. We are delighted that you appreciated our good location and our team's great service. Your praise for our amenities, cleanliness, surroundings, and service means the world to everyone here at The Motifs Eco Hotel.We genuinely loved having you stay with us and hope to welcome you back again very soon to experience the warmth of The Motifs' hospitality.Warmest regards,The Motifs Eco Hotel Team