This was one of the best hotel stays I have had this year. The front desk staff was welcoming, bilingual, and very willing to answer any question.
The room was exceptionally clean. They had guest items like; shaving kits, hair nets, shoe polish, manicure kit, slippers all in boxes for you to use and take with you. Setting the standard here.
The views from the 4th floor restaurant and bar are amazing. A little noisy from the road traffic but great to look at.
The hotel has easy access from Guadalajara. The parking for a large vehicle is somewhat challenging in the garage. The outdoor parking right by the front door was more than adequate.
There is an attached spa to the hotel. The negative here is that no promotional information was offered about the spa. Still wonder what we might have missed.