Homewood Suites by Hilton Charlotte Uptown First Ward

Felt new, nothing exceptional but felt good/normal. Kind service, good location to amtrack.

Very good for families or people who may want to order food in. Good quality free breakfast

Hotel was very clean and staff was very nice!

Everything was amazing

We were in town for the weekend. When we checked in, a sweet girl named Olivia helped us and she was super friendly and helpful. On our second night, someone on our hall was playing loud music and yelling up and down the hall at 2:30 in the morning. My husband called the front desk to let them know. They said they’d send security right up and within 2 minutes we heard “Security”. We were very pleased with how things turned out. We stay there again.

The employees were nice and courteous. The parking was an experience.

The hotel was nice, and quiet, didn't hear doors slamming throughout the night like most hotels. Was told it was only 4 blocks from the convention center. Was actually like 10 blocks. Parking was a little over priced at $45. The valet never sent call links and it took 25-30 min to get our truck sometimes then they expected a tip as those links didn't seem to have any trouble getting through to my phone. Parking/valet would prob be my least favorite about the hotel. Breakfast was spot on! The staff were incredible in the breakfast area. Especially one lady I wish I had her name. My sone was getting over a chest cold and she made him a Honey Lemon Tea.

The variety of the breakfast can be improved.

Friendly front desk. Clean room