Sheraton Charlotte Airport Hotel Reviews

Don't go through trip .com because they do t update there services with the hotels so when you get there you will get charged more for an incidental fee and then they will tell you your getting it back but u still get charged for the whole 100.00 incidental fee after they told you that they will refund half of the fee that you weren't supposed to pay but the hotel still charges you

Well al was perfect

Adequate. No complaints.

The room is big and the bed is comfortable. It is very convenient to get to the airport. The hotel bus takes 6-7 minutes. Just wait in zone 1. There is a bus every half an hour for 24 hours! The breakfast is average. It is recommended to prepare your own breakfast, otherwise $20 is really not worth it! The gym has ordinary facilities, suitable for casual exercise! 🈶Swimming pool, maybe it’s winter, no one swims! There is a bar in the lobby, you can drink and eat a little, I chose to go to the city to eat steaks

There is no service, it is a basic business trip hotel, the deposit for prepaid bookings is not refunded,

Stayed here during a layover. It was ok last time, but it was very noisy this time. The sound of doors opening and closing was very loud.

The hotels near the airport in the United States all feel similar, a little smaller, with worse facilities, but it is convenient to get in and out of the airport, and the people are friendly.

The hotel is nice, there is an airport shuttle, and the breakfast is okay.

It was terrible, a complete mess. After checking in, I opened the door of the room and found someone inside. I went back to the front desk, but there was no explanation. I asked and they said it was the same last name, and then they stopped talking. I didn't want to pursue it, so I took the new room card to open the room and found that it was a twin bed. I called the front desk and there was no response. I was so angry that I went to the front desk again. Another front desk explained that there were no king-size rooms, so they gave me twin beds. I asked why they didn't tell me before, and she said that the previous front desk was a bit upset. All in all, it was a very bad night.

Clean and comfortable, convenient airport bus

It was a pleasant stay. The staff were friendly. The hotel is large. The breakfast was different from other hotels. It was very rich and well-served. The service fee is quite high in the United States.

The air in the city of Shalett is good, but everything else is not so good

Overall it's good, very cost-effective, the ones in the city are 2-3k. We came to see the exhibition, it's more than an hour's drive from High Point, it's much better than other hotels, we stayed in other hotels for one night, and then changed to this one

There is usually a Sheraton hotel at the airport, but this one is quite old and so-so! There’s really nothing to say! The room is relatively small. The only thing that can be said to be a little surprising is that I ordered a fried chicken and salad delivered to the room at the hotel. It tasted pretty good and the plate was so big that I really couldn't finish it. For breakfast, you need to order from the restaurant below.