Hôtel Inn Design & Restaurant Chartres

- Regarding the service, they say you can check in at 12 PM, but there's no one at the front desk. This is the second time we've stayed here, and both times we've had to wait outside and call the number on the door to get in and access our room. Compared to our last visit, this time they were repainting the doors while we were present. They left our door open for an entire afternoon to air it out, even though all our belongings were inside. Otherwise, the staff are very pleasant and polite! - As for the room, it was prepared and clean, ready to welcome guests, so that was impeccable. They changed the bathroom mat every day! So that was perfect!

🥴🥴🥴 Family room with 2 children, sewage smell upon arrival, dust everywhere, cobwebs, bathroom not very clean, and in the evening, upon getting into bed, 2 strange "insects" 😮💨 in the sheets, so we checked under the sheets (which seemed clean, though) directly on the bedding and... ugh, hair, fur, crumbs... Well, I'm leaving a positive review for the welcome despite everything and the location, but I definitely won't be back!!! A serious lack of professionalism regarding hygiene and cleaning. P.S. I also forgot to mention that the light switch didn't work when entering the room.

The welcome was excellent, the staff friendly. We had a quiet room with a view of the garden and the rabbits! At first glance, the room was perfectly adequate, but the bathroom was clearly a bit dated... The shower wasn't clean (20 cm hairs on the floor, quite dusty, and the shower drain was clogged with hair). Aside from that, the bedding was very comfortable, and we slept well. The breakfast was varied and delicious (the homemade cake was a particular highlight!).

The room was very clean and the breakfast was very varied, which is sure to please many guests.

It's a shame the double bed is actually two single beds, but overall it's okay.