Guest User
January 31, 2023
I find it unacceptable that during a three-night stay at your property in Luzarches, the room was not cleaned even once. We arrived on Sunday afternoon and immediately paid the bill. On Monday, when we returned in the evening, the room was as it was left in the morning. When we complained to reception, they told us that the rooms were cleaned every two days, something that had never happened in previous years. We have been frequenting this property for over 10 years, first as a Campanile and now as a Kyriad. Today, Tuesday, when we returned, the same situation: the room had not been cleaned. New complaints to which they told us… “I will try”. I believe that in the future we will rely on different properties…
Original TextTranslation provided by Google