Lia! By Minyoun Chengdu Rezen Hotel (Chunxi Taikoo Li Store)

The hotel's location is excellent, very close to Tianfu Square, and public transportation is super convenient. Nearby, there's the Sichuan Science and Technology Museum and the Chengdu Museum, which are definitely worth visiting. It's also close to Chunxi Road and has plenty of great food options around. Highly recommended!

Service: The front desk staff were incredibly warm and welcoming, even offering hot water. Check-in was efficient and professional. Location: Excellent, very convenient for getting around. Free luggage delivery: The best part is the free luggage delivery to the airport, which is super convenient! I'll definitely be staying here again.

Traveling to Chengdu with my family during the Spring Festival, we chose this hotel as our first stop. The location is absolutely superb, just a two-minute walk from Tianfu Square in the city center, making transportation incredibly convenient. The hotel rooms are clean, tidy, spacious, and bright. The floor staff were warm and attentive, always responsive to our requests and highly efficient. I highly recommend this hotel and will definitely choose it again next time.

Came with my child, and the hotel room was clean and tidy. The transportation was very convenient, with a metro and bus station just a few minutes' walk away. There were also plenty of food options nearby. We happened to catch a temporary exhibition at the Chengdu Museum and saw the Golden Sun Bird. Since we arrived too late at night, I forgot to take pictures of the room. When we checked out, we had a lot of luggage, and the staff kindly helped us.

Visited Chengdu during the Spring Festival and booked this hotel well in advance. The location is superb, right next to Tianfu Square, with bustling commercial areas and a metro station nearby. Parking is also convenient. The view from this room might not be the best as it's blocked by a neighboring building, but the room itself is very spacious and well-equipped, perfect for a family. It offers excellent value for money.

We were originally scheduled to check in on the 23rd. We had some items purchased online delivered to the hotel, but the front desk told the courier that we wouldn't be staying until the 23rd and refused to sign for them. The courier managed to squeeze the smaller packages into the hotel's parcel locker, but the larger ones were rejected by the front desk, forcing the courier to take them back to their warehouse. Worried that the deliveries wouldn't arrive in time, we booked an additional two nights and checked in two days early. Every other hotel we've ever booked has signed for our deliveries – this is the first time a hotel has refused to accept a package because we hadn't checked in yet. It made us feel uneasy throughout our entire trip. The guest laundry room didn't have laundry detergent or fabric softener, which every other hotel provides. Instead, there was a vending machine at the entrance, requiring us to pay for detergent to do our laundry. Before heading out in the morning, I called the service center to ask for our room to be cleaned. They asked if we wanted the sheets and duvet covers changed, and I told them just to clean the rest of the room normally. However, when we returned to the hotel in the evening, the bed hadn't been made, the carpet hadn't been vacuumed, and nothing in the room had been cleaned except for the trash in the bin being emptied. I've been traveling and staying in hotels for twenty years, every year, and I have never encountered a hotel with this level of service. I truly feel terrible about the experience.