annejo_l
January 8, 2026
We had an amazing stay at ISEYA and would absolutely stay here again.
The location is simply unbeatable — right next to Taikoo Li and IFS, with countless restaurants downstairs, a shopping mall attached, and the subway literally at the doorstep. It was incredibly convenient to get anywhere in Chengdu, especially traveling with kids.
The hotel is in excellent condition, and the loft-style room design is a real highlight. The beds are exceptionally comfortable, the space is well laid out, and our kids absolutely loved staying here. Cleanliness throughout the hotel was excellent.
What truly made our stay special was the service. Every staff member we encountered was friendly, patient, and genuinely helpful. Even when small issues came up, the team was always proactive and did their very best to find solutions quickly.
On our first day, there were a few hairs left in the shower from the previous guest, and at times the sound insulation wasn’t perfect — occasionally we could hear people in the corridor. That said, these were largely due to other guests being noisy rather than a hotel issue, and the staff handled everything professionally whenever needed.
Overall, this was a fantastic stay with an unbeatable location, extremely comfortable rooms, and outstanding service. A true 5-star experience — highly recommended, especially for families.
