Vestin Park

This was by far the worst hotel experience I’ve had abroad. They claim to be a 3-star hotel, but I wouldn’t even rate it 1 star. The rooms and facilities look nothing like the pictures on their website—unless those photos were taken over a decade ago. Their 3-star rating is completely misleading and should be revoked. The worst part of my stay was being woken up by the sound of heavy machinery at 6:30 AM. When I called reception to complain, the staff responded with a smirk and a condescending, “I’ll ask them to stop.” No apology, no urgency—just pure incompetence. Speaking of incompetence, the reception staff were beyond unprofessional. They held my passport for nearly 20 minutes during check-in to make photocopies, only to send someone to my room later that evening demanding it again. That staff member was incredibly rude and persistent, to the point where I had to shut the door on him. When I complained at reception, they didn’t even bother to apologize. Overall, I wouldn’t recommend this hotel to anyone—unless you’re actively looking for one of the worst hotel experiences of your life.

: "The location of the hotel was great, and the room was spacious, which made for a comfortable stay. Breakfast was decent, though there could be improvements. Unfortunately, cleanliness wasn't up to standard as there was noticeable dust and even a small cockroach inside the room, which was a bit concerning."

Good location

It is a wonderful stay in Chennai , location is good , shopping malls near by , staffs are very polite and friendly Overall it is good

After reaching the hotel, the receptionist said the rooms were ready as we checked in late, but to our surprise, one of the rooms was not really ready, as it had moisture in the room, fridge not working, so had to ask them to change the room. Receptionist understand a bit of English. But the housekeeping doesn't understand English nor Hindi, only their local language TAMIL. Thanks to the Google translator, had to communicate using the translator everytime. Restaurant staff was ok with understanding English, but had to repeat again and again. Food was good enough as we had asked them mot to make it spicy, but sometimes they got it spicy, but due to communication problem mistakes happen, due to language barrier. Overall stay was ok.

I booked a room at this hotel for my elderly parents, and unfortunately, their experience was disappointing. They found the room floors to be wet, which posed a safety risk. When they reported this to the reception, it was casually dismissed as an air conditioning leak, and they were told it would be looked into. However, nothing was done until the day they checked out. This is particularly concerning as wet floors can be very dangerous for elderly guests due to the risk of slipping. I hope the hotel takes such issues more seriously in the future, especially when it involves guest safety.

The stay at Vestin park was extremely comfortable . The staff members were warm and helpful, the floor incharge ( Shiva)) was always available , food was tasty and suitable for all types of tongue, thevwashrooms were clean. All in all it was a safe, relaxed and nice stay

Building work going on. Asked for room so couldn't hear it and no luck. Banging and drilling all day and late into evening even until 9.30pm and start again just after 7am. Also hotel plays musicin the corridoors. Too loud asked for it to be turned off at 11.30pm