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Swissotel Chicago
Health Protected
323 E Wacker Dr, Chicago, Illinois, 60601, United StatesMetro Access - Show on Map
This all-glass triangular hotel is situated on the Magnificent Mile in downtown Chicago, just a short distance from Lake Michigan and the luxurious shops, dining establishments, and entertainment. The hotel offers picturesque views of the city from its opulent on-site restaurants.Show More
Select Rooms
4.5/ 5Great
“ Convenient location ” 82% Recommended
View this property on the map
Map
Restaurant
Café
Bar
Meeting Room
Spa
All Amenities
RoomsPoliciesServices & AmenitiesLocation
Classic Double Room With River View
River View2 Double bed
30m²
Classic Double Room With Lake View
2 Double bed
30m²
Classic Double Room With City View
2 Double bed
30m²Classic Double Room with Two Double Beds - Bath Tub/Disability Access
1 Double bed
30.2m²
Classic King Room - Bath Tub/Disability Access
1 King bed
30.2m²
Premier Room, 1 King Bed, Lake View, Corner
1 King bed
39m²Premier Corner Room, 1 King Bed, City View
1 King bed
39m²
Corner Executive Suite
1 King bed or 2 Double bed
70m²
Corner Lifestyle Suite
1 King bed
70m²
Classic King Room With River View
River View1 King bed
30m²
Pinnacle King Room with Lake View
Lake View1 King bed
30m²
Lifestyle Suite King
City View1 King bed
69.7m²
Presidential Suite
1 King bed
185m²
Lifestyle Suite View 1 King
Lake View1 King bed
69.7m²
Junior Suite
1 King bed
55-69m²
Executive King Suite
Lake View1 King bed
70m²
Pinnacle King Room
1 King bed
30m²
Pinnacle King Room with River View
River View1 King bed
30m²
Pinnacle Two Double Room with River View
Lake View2 Double bed
30m²
Classic king Room with Lake View
Lake View1 King bed
30m²
Classic king Room with City View
City View1 King bed
30m²
Pinnacle Two Double Room with Lake View
2 Double bed
30m²
Pinnacle Two Double Room
2 Double bed
30m²
King Room with River View-Disability Access/Roll-in Shower
1 King bed
Classic Two Double Beds
River View2 Double bed
29.7m²
Double Room with Two Double Bed and River View-Roll in Shower Accessible
2 Double bed
Classic King Room with Accessible Roll-in Shower
1 King bed
Classic Double Room with Two Double Bed Roll in Shower Accessible
2 Double bed
Executive Two Double Suite
2 Double bed
70m²
Vitality Suite
1 King bed
102m²Guest Reviews(65)
Traveler Ang
- Classic Double Room With River View
- Stayed in August 2023
- Couples
- 1 Review
Logan
- Classic king Room with City View
- Stayed in August 2023
- Other
- 1 Review
5/5PerfectI would recommend this hotel to everyone if I could! Every single staff member was super nice and answered all my questions fast. The LOCATION is PERFECT! I was staying here for Lollapalooza and it was just a 8 or so minute walk to grant park. Being right on the river was incredible! The inside is very nice and clean and the room was very spacious. Will stay here gain if I ever come to Chicago!
Translation provided by GooglePosted 27 August 2023HelpfulArcookie
- Classic Double Room With River View
- Stayed in September 2023
- Couples
- 1 Review
4.2/5Very GoodAmazing location and the best view from the room
Translation provided by GooglePosted 15 September 2023Helpful
Leslie Pilapil
- Classic Double Room With City View
- Stayed in March 2023
- Friends
- 1 Review
4.2/5Very GoodLocation was excellent as the hotel had a really nice view of the river. Service is good, checking in was a breeze but we had to ask twice to get some bedroom slippers. The hotel had average amenities (although the gym was pretty nice) I feel like the hotel should have good supply of toiletries such as shampoo, conditioner and body wash.
Translation provided by GooglePosted 4 April 2023Helpful
Guest User
- Classic King Room With River View
- Stayed in August 2023
- Families
- 1 Review
3.2/5The gentle man a check in was rude, told me I booked a double bed room, I tried to show him my conformation email where I had booked a king. He continued to ignore what i was saying. Said it was hotel discretion on what room i got. So we sat down and waiting for our son to come from The Pendry (where he is manager) to come over and help us with this situation. He got this resolved for us. Tried for 2 day to get substitute sugar.. never did.. the room was very nice and the view was awesome
Translation provided by GooglePosted 14 August 2023Helpful
Property Policies
Check-in and Check-out
Check-in after 15:00
Check-out before 12:00
Check-in Method
- Please collect your keys/room card from the front desk.
Child Policies
Children of all ages are welcome at this hotel.
Please add the exact number of children and their age to the search criteria, and we will provide you with a suitable room type.
Crib and Extra Bed Policies
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
Age
Fee
Adult
US$ 38.00 (approx. AU$ 59.33) per person
Extra breakfast fees are not included in the total and must be paid separately at the property.
Parking
- Reservation not needed: private parking is available on site (additional charge), US$ 78.00 (approx. AU$ 121.78) per day
Deposit Policy
- DepositDeposit required
- Deposit Collection MethodsA fixed amount of US$ 100.00 (approx. AU$ 156.12) is charged.
- Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
- Deposit Payment MethodsCredit card
Pets
Pets allowed (additional fee)
Age Requirements
The guest checking in must be at least 21 years old.
Paying at the Hotel
The following payment methods are accepted by the property:
Health Protected
Very Clean
- 4.6/5
Health & safety measures
- Staff follow all safety protocals as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper not provided
- Thermometers available
Property Description
- Opened: 1988
- Renovated: 2009
- Number of Rooms: 615
This all-glass triangular hotel is situated on the Magnificent Mile in downtown Chicago, just a short distance from Lake Michigan and the luxurious shops, dining establishments, and entertainment. The hotel offers picturesque views of the city from its opulent on-site restaurants.
Navy Pier is only a 7-minute drive away, while Millennium Park and the Art Institute of Chicago are within a mile of the hotel. Complimentary WiFi is available in common areas.
The Palm restaurant serves classic American dishes for breakfast buffet, while Amuse's lobby lounge provides small plates and cocktails in a vibrant setting. Premium prime beef and authentic Italian cuisine are available for lunch and dinner.
After a long day, guests can take advantage of the hotel's fitness center and 65,000 square feet of meeting space.
Each room at Swissotel Chicago is equipped with modern flat-screen LCD TVs, ergonomic desks, safes, and coffee makers for convenience.
Navy Pier is only a 7-minute drive away, while Millennium Park and the Art Institute of Chicago are within a mile of the hotel. Complimentary WiFi is available in common areas.
The Palm restaurant serves classic American dishes for breakfast buffet, while Amuse's lobby lounge provides small plates and cocktails in a vibrant setting. Premium prime beef and authentic Italian cuisine are available for lunch and dinner.
After a long day, guests can take advantage of the hotel's fitness center and 65,000 square feet of meeting space.
Each room at Swissotel Chicago is equipped with modern flat-screen LCD TVs, ergonomic desks, safes, and coffee makers for convenience.
Services & Amenities
Most Popular Amenities
Parking(Additional fee)RestaurantCaféBarMeeting RoomSpaSaunaBabysitting ServicesBusiness CenterFitness RoomMassage RoomWi-Fi in Public AreasFreeCurrency ExchangeLanguages Spoken at Front DeskLuggage Storage24-Hour Front DeskWake-Up Call
- Restaurant
- Café
- Bar
- Meeting Room
- Spa
- Fitness Room
- Wedding Service
Transportation Services
- Valet Parking(Additional fee)
Activities
- Eco Tours
Health & Wellness
- Sauna
- Spa
- Massage Room
- Hairdressing and Beauty Center
Front Desk Services
- Porter/Bellhop
- Luggage Storage
- Wake-Up Call
- Express Check-In and Check-Out
- 24-Hour Front Desk
- Concierge Service
- Currency Exchange
- Front Desk Safe
- Languages Spoken at Front Desk
Cleaning Services
- Guest Laundry
- Laundry Service (On-Site)
- Laundry Service (Off-Site)
- Dry Cleaning
Food & Drink
- Restaurant
- Café
- Bar
- Room Service
- Kiosk/ Convenience Store
Public Area
- Wi-Fi in Public AreasFree
- Elevator
- Public Audio System
- Non-Smoking in All Rooms
- No Smoking in Public Areas
- Non-Smoking Floor
- ATM
- Shopping Mall
- Gift Shop
Business Services
- Meeting Room
- Business Center
- Fax/Copying Service
- Postal Service
- Wedding Service
Accessibility
- Assistive Listening Devices
- Braille Signage
- Stair-Free Property Entrance
- Accessible Rooms Available
Safety & Security
- First Aid Services
- First-Aid Kit
Sports
- Fitness Room
Kid's Facilities
- Babysitting Services
Location
Show on Map
How much does it cost to stay at Swissotel Chicago?
Prices at Swissotel Chicago are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Swissotel Chicago?
The closest airport is Midway International Airport. It is 21.6km from the hotel and approximately a 23-minute journey by taxi.
What are the check-in and check-out times at Swissotel Chicago?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Swissotel Chicago provide airport transfer services?
No, the Swissotel Chicago doesn't provide airport transfer services.
What amenities and services does Swissotel Chicago have?
Swissotel Chicago has the following amenities and services: Parking, Restaurant, Café.
Does Swissotel Chicago have a swimming pool?
No, Swissotel Chicago doesn't have a pool.
Does Swissotel Chicago have fitness amenities?
Yes, Swissotel Chicago has fitness amenities.
Does Swissotel Chicago provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Swissotel Chicago have non-smoking rooms?
Yes, Swissotel Chicago has non-smoking rooms. Please view the hotel listing for details.
Does Swissotel Chicago provide breakfast?
Yes, Swissotel Chicago provides breakfast.
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Swissotel is awesome! The service was great and friendly staff. I especially appreciated Kia that works at the hotel. I was celebrating my birthday and she had something special sent to my room (a card and a fruit tray). She made my day - Thank you Kia! I would most definitely recommend this hotel! The amenities are amazing and the view is the best! I saw reviews stating there are no robes and no one came to clean and I can definitely disagree. There was a robe in the front closet and not only did someone come to clean but they provided us with warm towels! Best service and friendly staff!