The Willows Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chicago

The Willows Hotel

Health Protected
555 W Surf St, Chicago, Illinois 60657, United States
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With a stay at The Willows Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Wrigley Field and Lake Michigan. This boutique hotel is 4.3 mi (6.9 km) from Grant Park and 4.3 mi (7 km) from Navy Pier.Show More
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hotel overview picture
3.9/5Good·Location: 4.0
All 101 Reviews
Amenities
Golf CourseFitness RoomPublic ParkingBarLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Metro: Wellington
(1km)
Metro: Belmont
(1.2km)
Airport: O'Hare International Airport
(24.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Queen Room
7

Standard Queen Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Private Toilet
Room Details
Check Availability
Petite Queen Room
8

Petite Queen Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Private Toilet
Room Details
Check Availability
Executive King Room
7

Executive King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Private Toilet
Room Details
Check Availability
Deluxe Double Room with Two Queen Beds
6

Deluxe Double Room with Two Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Towel
Private Toilet
Room Details
Check Availability

Guest Reviews(101)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location4
  • Service3.9
Guest User
August 5, 2022
I used to live in this neighborhood so the location is impeccable. But when we arrived after a long flight we were put in a room where maintenance was fixing the bathroom or something. We left because it was awkward and didn’t have anywhere to put or hide our belongings. This building is very very old. You can hear all the other guests walking or talking. It’s an okay place just remember you’re paying for location. It needs a total renovation, however.
Verified traveler
December 12, 2023
We loved our stay at the Willows Hotel. The staff was excellent and went above and beyond in helping us with printing some legal documents. We were greeted every time we came in and when we left the desk clerk always wished us a good day. We had a king sized bed that was very comfortable. No this hotel is not the Ritz but it is very charming and clean and in a good area. We felt very safe and will definitely stay again.
Madeline
December 8, 2023
Me and my friend had a great experience here! Easy parking nearby, and within walking distance of an L station. Neighborhood was very cute with lots of shops and food options within walking distance. Hotel felt safe and clean, was easy to find and accessible, and very fun decor! Staff was extremely friendly, welcoming and helpful. Would happily stay at the willows again.
Rebecca
December 6, 2023
Very comfortable beds and pillows. I enjoyed the architecture and ambiance of the building. The mini-fridge was very mini and stocked full with things to purchase. I had to empty it to fit my few things in. I didn't expect the banging from the radiators, especially because they didn't seem to be on. The parking garage was very close by and reasonably priced.
Charity
November 30, 2023
What a quaint hotel! We wanted something a little more vintage for our recent stay in Chicago. However... the first morning I came out to a $100.00 parking ticket for parking across the street and then had to pay over $25 per night at the parking garage that was a block or so away. I would think offering a discounted parking pass would be great.
Mary
November 26, 2023
Great hotel with super friendly staff. Our go-to hotel in Chicago. Lots of good shops and restaurants in the area.
Thomas
November 11, 2023
Nice clean room. Staff is very pleasant. Nothing fancy but very convenient and reasonable. Recommend it definitely.
Verified traveler
October 25, 2023
Excellent front desk service. Each hotel representative was very polite and accommodating. We were made to feel right at home for the minute we checked in. Would absolutely stay at The Willows again. Additionally, the neighborhood had many eateries and shops in easy walking distance.
SUSAN
October 24, 2023
The front desk manager, Adrian welcomed us with a friendly smile and made our check in seamless. Our room was clean and very charming The Willow is a wonderful place to stay

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1906
  • Number of Rooms: 51
With a stay at The Willows Hotel in Chicago (Lakeview), you'll be within a 5-minute drive of Wrigley Field and Lake Michigan. This boutique hotel is 4.3 mi (6.9 km) from Grant Park and 4.3 mi (7 km) from Navy Pier.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a fireplace in the lobby and a vending machine.

Grab a bite from the snack bar/deli serving guests of The Willows Hotel.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 55 guestrooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Fitness Room
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Frequently Asked Questions

How much does it cost to stay at The Willows Hotel?

Prices at The Willows Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Willows Hotel?

The closest airport is O'Hare International Airport. It is 24.88km from the hotel and approximately a 31minutes journey by taxi.

What are the check-in and check-out times at The Willows Hotel?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does The Willows Hotel provide airport transfer services?

No, the The Willows Hotel doesn't provide airport transfer services.

What amenities and services does The Willows Hotel have?

The Willows Hotel has the following amenities and services: Golf Course, Fitness Room, Parking.

Does The Willows Hotel have a swimming pool?

No, The Willows Hotel doesn't have a pool.

Does The Willows Hotel have fitness amenities?

Yes, The Willows Hotel has fitness amenities.

Does The Willows Hotel provide Wi-Fi?

Please view the amenity list on the hotel page.

Does The Willows Hotel have non-smoking rooms?

Yes, The Willows Hotel has non-smoking rooms. Please view the hotel listing for details.

Does The Willows Hotel provide breakfast?

Yes, The Willows Hotel provides breakfast.

About This Property

Nearest AirportO'Hare International Airport
Distance to Airport25.59KM
Nearest Train StationMillennium Station
Distance to Train Station7.5KM
Nearest Metro StationWellington
Distance to Metro Station1.02KM
Average Price FromAUD405
Hotel Star Rating3