The White Swan Hotel

Our stay at The White Swan (25 & 26 May 2025) has been absolutely wonderful. The people have been so welcoming, the food has been amazing - such huge portions, however, our stay was made more memorable by Jan who looked after us the entire evening. Jan went above and beyond for us, treating us so well (my mum had a sore neck and she got a hot cloth for her to put on her neck). Nothing was too much for her, she was just lovely! Hayley Daws and Donna Eppel

I'm staying for 2 nights again. Working at Farne Salmon n Trout factory. The hotel is a bit tired, but decorators are in just now smartening up the place. Stayed here for 2 nights, 2 weeks ago. Back for 2 nights again. Room needs gutted, especially the bathroom. This seems to be in hand as new owners, I believe. Staff are amazing. Girls behind the bar are superb. Breakfast girl is just 1st class. Had a dinner 2 weeks ago. Hot food on a cold plate. Sorry, but that's just not on. Told Jan on my 1st visit. 2nd visit, same again. Food is cooked so well. In fact, the food is bloody brilliant. Such a shame my complaint has fallen on deaf ears. PUT HOT FOOD ON A COLD PLATE. THE HOT FOOD TRIES SO HARD TO HEAT UP THE PLATE THAT ITS ON, THAT IT'S COLD IN 10/15 MINS. A CHEF REALLY NEEDS TO KNOW THAT. VERY DISAPPOINTING. Great bar. Sky sports. Great staff. So friendly. Please get the simplest of things right. The breakfast girl did this morning. Heat the plate up before putting food on it. It's just so easy. My only moan about here. My friend Gordon R would be horrified. I've secured a good contract at Farne up the road. I'm off to the chippy tonight cos they don't have cold plates. Please take heed of this review. It's so easily dealt with. I will be back. Cheers. Cookie.

A fantastic welcome, all the staff are very friendly and accommodating. The hotel is old and a little tired. But it’s kept clean and to be fair is not exactly expensive. I ate in the bar with my work colleague, the service, beers and food were all good. Make sure you check the specials board, there were some nice additions on there. It was busy early doors, but many people left after a few drinks and some ate too. So the hotel is well supported. Now to the best bit and it really is. The Scottish breakfast is great, I mean really great. All freshly prepared, the Haggis was delicious. Local produce I’m sure, the bacon and sausage were amazing. I think there’s a special rate for residents, but even full price it’s good value for money too. So, all in all, it’s not selling itself as a luxury hotel, it’s in the middle of a quiet Borders town and does what it needs to do. I was working locally, so it was perfectly located, a few minutes drive to work. For that purpose it was ideal.