Guest User
December 3, 2023
Nothing good about this hotel except for just one thing - unfit for a 3-star hotel qualification - must be tagged as 0-star negative-star hotel. * Hotel looked abandoned with no life and soul when I walked in. * Room was NOT clean - there was dust on the floor, leftover food wrappers near the bed, and flowers under the floor rug. * Room was dull, lifeless and out-of-date. * One of the chairs was broken on one side. * Room service is bad - no good food available. * No prompt housekeeping. * Bathroom was not well maintained - the toilet flush lacked power. * Room safe/locker was absent - upon asking they brought in a makeshift safe/locker which was not fixed into the closet like it must be. * Unusual noise from certain places in the room in the night - some water pipe/pressure or air vent duct had some issues as it appeared. * Room hallway looks lifeless and secluded. * Unfriendly reception desk - no customary greetings while checking out. Now, the only one thing I liked for which I paid extra money for - hill view window that gave me a view of the Tirumala hills with waterfalls. Even to get this I had to remind them that I paid extra and opted for hill view room and not other rooms. Overall rating : 0 or negative due to the above reasons. Conclusion : Hotel ***agement must close this Raj Park Hotel Tirupati if they have absolutely NO interest in giving good customer service. Tip to customers : Do NOT select Raj Park Hotel Tirupati unless you have no choice. Go for any other hotels nearby, like the adjacent one - Pai Viceroy which stands for its 3-star hotel badge.