Santo Refugio Heritage Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cholula

Santo Refugio Heritage Hotel

Junta Aux, Priv. Álvaro Obregón Sur 2618, Santiago Momoxpan, Cholula, Puebla 72775, Mexico
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Located in San Andrés Cholula (Cholula), Santo Refugio Heritage Hotel is within a 15-minute drive of Great Pyramid of Cholula and FINSA. This hotel is 5 mi (8 km) from Triangulo Las Animas Shopping Center and 6.1 mi (9.7 km) from Angelopolis Commercial Center.Show More
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hotel overview picture
4.7/5Amazing·Cleanliness: 4.7
All 20 Reviews
Amenities
Indoor Swimming PoolFitness RoomParkingFreeBarRestaurantMeeting RoomMulti-Function Room24-Hour Front Desk
All Amenities
Surroundings
Airport: Puebla Airport
(29.9km)
Landmarks: Piramide Tepanapa
(2.2km)
Landmarks: Plaza de la Concordia
(2.6km)
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Rooms

Guest Reviews

Policies

Services & Amenities

Design Double Room
5

Design Double Room

2 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Minibar
Towel
Swimming Pool View
Room Details
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Design Room
14

Design Room

1 King bed
Non-smoking
Private Bathroom
Minibar
Towel
Garden View
Room Details
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Superior Room, 1 King Bed
3

Superior Room, 1 King Bed

1 King bed
Non-smoking
Private Bathroom
Minibar
Towel
Garden View
Room Details
Check Availability

Guest Reviews(20)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Guest User
January 31, 2023
My family and I had the most incredible stay at Santo Refugio. Gerardo and the staff were so hospitable and made this one of the best experiences we have had so far during our travels in Mexico. The hotel was super comfortable and clean. And most importantly for us was how pet friendly they were! There was tons of grass for our dogs to run and play and everyone made us feel so welcome. Thank you to everyone at Santo Refugio! Will definitely stay here again.
Anna
December 12, 2022
The property is a lovely oasis, but what makes the place stand out is the staff. We were treated extremely well—like invited guests. Ana is marvellous, as is the rest of the staff. I can’t rave about them enough.
Guest User
December 4, 2022
This is a wonderful boutique hotel with beautiful rooms, nicely manicured landscaping, and very helpful staff. Unfortunately, all of the positives were negated because the hot water is not reliable. Thus, showers were an adventure. At times, there was no hot water. At other times, after several minutes to allow the hot water to reach the room, it would last no more than 2 or 3 minutes before it would go cold. This is quite inconvenient when you are lathered up and then there is nothing but freezing water to rinse with. The lack of any in-room heaters made for some cold nights under the covers trying to warm up. We noted this problem to the management, who assured us that it would be fixed. But nothing was ever done to fix the problem, and it began to appear that the management was disingenuous that they were actually doing anything. We would have changed hotels, but we had paid in advance, and there were no nearby hotels to move to. We now understand why there were almost no other guests at the hotel.
lasse
November 14, 2022
Fantastic little boutique hotel with really good installations. From the moment you arrive at this little gem of a hotel, you can feel that this place is the epitome of Boutique. The house, garden, swimming pool and restaurant are all extremely pleasant, and the place's family style high level service is really top notch. Will recommend this place any day.
Adam
September 13, 2022
Amazing place. Family run hotel with great attention to detail and extremely friendly and welcoming staff. Huge gardens with gym and swimming pool. Foods delicious and it's extremely relaxing with a view of the volcano. Highly recommend 10/10.
Beverley
June 9, 2022
We booked the accommodation same day of arrival and the manager was extremely helpful. On arrival we were so warmly greeted and made to feel so welcome with our three large dogs who are traveling with us. The hotel is spotless with a large garden where the pups were permitted to roam freely. Dinner was simply delicious with friendly service. We have truly been able to relax after many days on the road.
Jaime Jr
December 17, 2023
El personal del hotel es muy cordial y las instalaciones son bonitas. En nuestro caso no cumplió con las expectativas ya que mis hijos buscaban un lugar con alberca climatizada y resultó estar bastante fría. Además buscábamos un lugar petfriendly y aunque si lo es, no puedes dejar tu perro en la habitación mientras haces alguna otra actividad, lo que nos limitó bastante.
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MARTHA AURORA
December 4, 2023
Magnífico servicio, atención personalizada. El restaurante aunque un poco caro vale muchísimo la pena. Definitivamente volvería.
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FRANCISCO
December 18, 2023
El lugar es un paraíso. El personal tiene una actitud positiva que se transmite al entorno.
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Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:30
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeAmerican, Continental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 6
Located in San Andrés Cholula (Cholula), Santo Refugio Heritage Hotel is within a 15-minute drive of Great Pyramid of Cholula and FINSA. This hotel is 5 mi (8 km) from Triangulo Las Animas Shopping Center and 6.1 mi (9.7 km) from Angelopolis Commercial Center.

Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby.

At Santo Refugio Heritage Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Andrés Cholula? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 4 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

Services & Amenities

Indoor Swimming Pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Santo Refugio Heritage Hotel?

Prices at Santo Refugio Heritage Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Santo Refugio Heritage Hotel?

The closest airport is Puebla Airport. It is 29.89km from the hotel and approximately a 29minutes journey by taxi.

What are the check-in and check-out times at Santo Refugio Heritage Hotel?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Santo Refugio Heritage Hotel provide airport transfer services?

No, the Santo Refugio Heritage Hotel doesn't provide airport transfer services.

What amenities and services does Santo Refugio Heritage Hotel have?

Santo Refugio Heritage Hotel has the following amenities and services: Pets allowed, Indoor Swimming Pool, Fitness Room.

Does Santo Refugio Heritage Hotel have a swimming pool?

Yes, Santo Refugio Heritage Hotel has a pool. Pool type: Indoor Swimming Pool.

Does Santo Refugio Heritage Hotel have fitness amenities?

Yes, Santo Refugio Heritage Hotel has fitness amenities.

Does Santo Refugio Heritage Hotel provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Santo Refugio Heritage Hotel have non-smoking rooms?

Please view the hotel listing for details.

Does Santo Refugio Heritage Hotel provide breakfast?

Yes, Santo Refugio Heritage Hotel provides breakfast.

About This Property

Nearest AirportPuebla Airport
Distance to Airport29.89KM
Average Price FromAUD136
Hotel Star Rating3