Ascott Properties in Chongqing

This apartment is spacious with plenty of space and living equipment such as kitchenette. The doorman/ concierge at hotel entrance are super helpful and great. They aren’t afraid to be approached by guests for help. But this apartment needs some sprucing up. The tiles around bathtub has stains which they feel is ok to leave as is for guests to see and bathroom clearly needs a major wash for there is a bad urine smell. Front desk staff needs some customer service training. Eg The young man who check us out on 6 Jan around 11am. He just took card and that’s it, no niceties nothing. So much for Ascott Cares. Before you talk about caring for environment and diversity, take a GOOD look at the quality of service by staff and your rooms. Just go check the apartment on level 29 .