Honglou Hotel

My second stay this year... Last time was a great experience. This time, I specifically noted my non-special needs and asked the front desk if I could get a room facing the courtyard like last time. She said no, because they were short on rooms. As a result, I ended up in what was essentially a basement... my first time staying in a hotel basement! Even though it was a basement, I figured I'd make do, but there were stains around the bathroom trash can and dust all over the glass counter... I was really disappointed! When I checked out, the front desk asked if I was satisfied. I said no, and they chased me out to my car. It was terrifying. After I said please stay, my phone was ringing off the hook! I'm like, you couldn't even consider my needs as a person facing the courtyard, and then come back to fix problems later. What's the point? I don't need a bad review to get my room fee waived... so no need to argue. Thank you! Cleanliness: Poor Ambition: Nice courtyard Service: Front desk staff needs improvement

The hotel is under renovations everywhere. The smell is very strong. The uncle who checked us in and showed us to the room pressed the wrong button in the elevator. He pressed the third floor but it showed the second floor and took us up the stairs to the room. I have never been so speechless. It is a newly opened hotel. There was a banquet going on outside the room and it was very noisy. The water pressure in the room was also very low. I reported it to the front desk but it was useless. I had originally booked 2 nights and quickly canceled one night to find another hotel. The breakfast was really no different from that of a regular budget hotel.