Howard Johnson Club Hotel, Liangjiang New Area, Chongqing.

I have to give the parking garage full marks! It's spacious, well-lit, and the parking spots are clearly marked, making it super easy even for a new driver like me to park. The elevator goes directly to the lobby, so hauling luggage is no hassle at all. It's so hard to find a hotel with good parking in Chongqing, and your place is truly a blessing for road trippers! The rooms are clean and tidy, the staff are all very polite, and it's excellent value for money. Highly recommend.

This hotel stay felt like having a smart butler! A robot delivered food right to my door and even reminded me to pick it up – so thoughtful. The self-service laundry room came with disinfectant, a true lifesaver for families with kids. The room had great views and was quiet, and the mattress offered perfect support. The front desk staff recommended a local teahouse in a residential building, just a 5-minute walk away. Technology blending into everyday city life – this experience is unique to Chongqing!

The lobby is so bright and spacious! The high ceilings paired with floor-to-ceiling windows offer expansive views that instantly lift your spirits. The lounge area is so big you could almost take a stroll, and the sofas are huge and plush – once you sink in, you won't want to get up. Enjoying a coffee while watching the street scene and people pass by, it's quiet and peaceful. It feels grand yet incredibly comfortable; waiting for someone or doing business here turns into a pleasure! The bedding and bathrobes in the room are very comfortable, and the front desk service is excellent. They even offered a warm cup of tea upon check-in, which was delicious. It's a great hotel.

I really loved the hotel gym! It has a full range of equipment and is nice and quiet. My muscles were sore after my workout, but I felt amazing. The front desk staff even recommended a morning jogging route that takes you through charming local alleyways, and afterward, you can grab a bowl of noodles – so satisfying! The hotel lobby, restaurant, and guest rooms are all very nice, and the room was spotlessly clean, making it a reliable choice for a stay. During my visit, I even received a call from the front desk checking on my experience, which was a thoughtful touch.

The waiters were just so-so.

I never give a bad review, but this time I can't help myself. I'm going to be honest and share my thoughts below. I hope you'll take them with all due respect. Cleanliness: Honestly, the room cleanliness was excellent, comparable to a 5-star hotel. Environment: 1. The hotel is difficult to find, tucked away on a small side street. If you miss it, you'll have to walk five kilometers back. 2. It shares space with a mix of large and small plastic surgery clinics and office buildings nearby, creating a mixed bag of people. Privacy and security are extremely low, and there are queues in the elevators. Facilities: For a 4-star hotel, 1. Dropping off passengers at the lobby entrance should be standard, but there are only 10 parking spaces there, shared with other companies in the building. The gate at the entrance wouldn't open, forcing us to park in the garage. The signage inside the garage is unclear, and the spaces are extremely limited (I had to compete with other office workers for a spot). 2. Wine glasses and a decanter should be readily available. I checked in around 10 PM, a normal time, but they said the decanter was locked and unavailable. Service: Here comes the kicker!!! I can honestly say that the service at this hotel isn't even as good as some budget hotels. The management system is chaotic, and the service awareness is zero! 1. When I checked in, I carried my bags into the lobby, but the front desk staff pretended not to see me and went off to do other things. The luggage cart nearby was just for show, and they didn't even bother checking me in. They just left me standing at the front desk carrying my bags. (When I went to look for my charger, I saw the same thing happen to other guests.) This seems like a regular occurrence! 2. When I checked out, I left my charger in my room. I contacted the front desk staff to pick it up and leave it at the front desk, but there was no handover. Three days later, when I asked about it, they offered to help me find it. They still hadn't even started looking for it when I arrived at the hotel, half an hour after I called. I then waited at the front desk for almost half an hour before I found it. They didn't even offer to sit down or get water. During that time, I couldn't reach the staff by phone, and other staff members perfunctorily said they couldn't find it. Then, in my rage, they found it. Hilarious! Because parking is so scarce, I blocked someone else's car in the garage to move my car. By the time I left the front desk, the charger had been found. When the front desk couldn't find me, they didn't even call to let me know, and instead waited for me to come back to inquire. Overall, aside from the cleanliness, this place doesn't deserve a four-star rating in any other respect. It's even worse than the service at a budget hotel! Avoid this place!