Banyan Tree Chongqing Beibei

The hotel has beautiful environment and excellent service, especially at the front Desk Eric who help me to upgrade my room and Chief butler Clover, who always answers my questions and helps me deal with a lot of things. She is gentle and considerate. She is just one call or message away from you .See you next time at Banyan tree🌳

We stayed at this hotel for just one night and checked in quickly with a woman named Clover, she was very helpful and kind and got us to our room quickly. The villa we stayed in was an amazing experience. It has all the things you would need like a hot spa pool, very large bed which was very comfortable. There was also two tvs and plenty of room in the villa. It was very clean and we were served dinner and breakfast and the quality of the food was great. While in the hotel, we only managed to go to the archery range but there are plenty of activities to do for most people. Overall it was a fantastic experience and it was a perfect way to spend with romantic night with my partner. Highly recommend to anyone!

Wow, what can I say !an excellent hotel relaxing with spa and hot spring, very satisfied about the hotel and their excellent services , staff desk Bill,Bob, Daniel and Asher were very helpful, professional and good manner ,my gratitude to them ...,Bill was very kind and he upgraded our room to villa, cant ask for more !. breakfast was Awsome and delicious, I have been in so many hotel with my wife in China, so far this is the Best of Best 👌 deserve more than 5 star, we came to this hotel to celebrate our 1st year marriage Anniversary and we enjoyed it very much ...Thanks All

Very peaceful atmosphere, watching mountains with taking hot spring bath at private balcony. All staff are helpful and friendly. Ms. Clover gave us a lot of help and advice via WeChat. Thank you very much!

The hotel is superb. 陈肖伊，the lady who is in charge of our stay is nice and kind. :)

A relaxing autumn break for our family in the villa of this resort with a peaceful and breathtaking green setting. A rather quiet Friday night with probably less than 20 families in the resort. The service was excellent and we were well taken of by the team, in particular our butler 小陈。The service was personal and timely.

Everything was closed when we were there. Pool wasn’t open, big hot spring area wasn’t open, most of the recommended on-site activities were locked shut. There are no restaurants nearby so you will need to eat at the hotel, which is pretty good (breakfast is pretty impressive and customizable), but we did find that they run out of most dishes quickly. Staff was not particularly helpful, or even that polite. There is a shuttle service and your basic needs will be taken care of, but don’t expect anything more than that. The location itself and hotel structure is fascinating and beautiful. Really great potential for this to have been a lovely stay. Overall I wouldn’t go back to this hotel, even at half the price, and suggest choosing one of the many other resorts in the area. We overpaid for an experience that underdelivered.

Beautiful, good service and amazing experience. Just damn expensive.

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