ISEYA Panoramic Hotel (Chongqing Jiefangbei Raffles Plaza) Reviews

Response from Property: Dear Guest, We are honored to receive your recognition and appreciation. We are deeply grateful for your praise of our butler's fries and your affirmation of our location, views, and transportation. We are delighted to create wonderful memories with you and look forward to seeing you again! [This is Chongqing's most popular high-altitude concept hotel, boasting 200-meter-high views, a hot spring bath by the window, unobstructed river views through floor-to-ceiling windows, overlooking the Raffles City Crystal Corridor and the confluence of the two rivers, offering a superb viewpoint for city sunsets. The hotel also provides 24-hour takeout pickup, free laundry and drying, dual shower modes (head shower + overhead shower), daily disinfection of the hot spring bath, and breakfast served until 12 noon. Furthermore, as one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Mydian Research Institute, Shino's stringent hygiene and security measures ensure a safe and worry-free experience for our guests.]

Response from Property: Dear Guest, We are honored to receive your recognition and appreciation. We are deeply grateful for your praise of our butler, Feifei, and for your affirmation of our design, facilities, and services. We are delighted to create wonderful memories with you and look forward to seeing you again! [This is Chongqing's most popular high-altitude concept hotel, boasting a 200-meter-high panoramic view, a hot spring bath by the window, unobstructed river views through floor-to-ceiling windows, overlooking the Raffles City Crystal Corridor and the confluence of the two rivers, offering a superb viewpoint for city sunsets. The hotel also provides 24-hour takeout pickup, free laundry and drying, dual shower modes (head shower + overhead shower), daily disinfection of the hot spring bath, and breakfast served until 12 noon. Furthermore, as one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Meidian Research Institute, Shiye's stringent hygiene and security measures ensure a safe and worry-free experience for our guests.]

Response from Property: Dear Guest, We are honored to receive your recognition and appreciation. We are deeply grateful for your praise of our butler, Cola, and for your affirmation of our environment, location, and service. We are delighted to create wonderful memories with you and look forward to seeing you again! [This is Chongqing's most popular high-altitude concept hotel, boasting a 200-meter-high panoramic view, a hot spring bath by the window, unobstructed river views through floor-to-ceiling windows, overlooking the Raffles City Crystal Corridor and the confluence of the two rivers, offering a superb viewpoint for city sunsets. The hotel also provides 24-hour takeout pickup, free laundry and drying, dual shower modes (head shower + overhead shower), daily disinfection of the hot spring bath, and breakfast served until 12 noon. Furthermore, as one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Mydian Research Institute, Shino's stringent hygiene and security measures ensure a safe and worry-free experience for our guests.]

Response from Property: Dear guest, hello! We are truly honored to receive your recognition and affection. We are deeply grateful for your praise of our view and service. We are delighted to have created wonderful memories with you and look forward to welcoming you again! 【Chongqing's ultra-popular high-altitude concept hotel, 200 meters above the ground with full-floor-to-ceiling windows offering unobstructed river views, perfect city sunset viewing spot, all at ISEYA High-Altitude Hotel. Recognized as one of the "Top 100 Chinese Mid-to-High-End Hotel Brands" by the Maidian Research Institute, ISEYA ensures the best guest experience through rigorous hygiene and security measures. The hotel also offers room delivery for takeout and complimentary laundry services】

Response from Property: 尊敬的客人，您好！能得到您的認可和喜愛，我們榮幸之至。對於您給予我們管家佳一的讚許以及對我們在設計、景觀和服務方面的肯定，我們深表感激。很開心和您共創美好記憶，期待與您再次相遇！【重慶超人氣高空概念酒店，200米高空景觀，臨窗湯池，全落地窗無遮擋的一線江景，正瞰來福士水晶橫廊、俯瞰兩江交匯，城市日落絕佳觀賞點。酒店還提供24小時代取外賣、免費洗衣烘乾、花灑+頂噴雙淋浴模式、湯池每日消毒，以及供應至12點的早餐。並且作為邁點研究院評選的“中國中高端酒店百強品牌”，世野嚴苛的衞生和安保措施保障客人的安心體驗。】

Response from Property: Dear Guest,Thank you so much for your kind recognition and affection—it is our great honor to receive them. We sincerely appreciate your positive feedback regarding our scenery and facilities.However, we sincerely apologize for failing to provide you with a perfect stay experience this time. Regarding the fireplace issue you mentioned, we are truly sorry for the inconvenience caused. After your checkout, our team along with the maintenance engineer inspected the room. It was confirmed that the problem arose due to an operational error by our staff, which led to this misunderstanding. We take this matter very seriously and have immediately launched a thorough review and retraining of the relevant operational procedures. We have also revisited the service lapse you pointed out and strengthened staff training to ensure every aspect of our service remains consistent and reliable.Regarding the odor in the room, we have investigated and found that it was due to the recent significant temperature difference between day and night in Chongqing, which caused the smell to spread in the evening. We promptly arranged for our engineering and housekeeping departments to conduct moisture and odor checks in all rooms' drainage systems and carried out necessary treatments to ensure a fresh and pleasant atmosphere in every guest room.We deeply value your feedback, as it helps us identify genuine issues in the guest experience and make meaningful improvements. If we have the opportunity to welcome you back in the future, we truly hope to present you with an even better ISEYA.

Response from Property: Dear Guest, It is our great honor to receive your recognition and favor. We sincerely appreciate your praise for our housekeeper Coco and your affirmation of our service. We are delighted to have created wonderful memories with you and look forward to meeting you again! [ISEYA Skyview Hotel, a highly popular high-altitude concept hotel in Chongqing, offers an unparalleled 200-meter-high view with fully unobstructed floor-to-ceiling windows overlooking the river. It is the perfect spot for city sunsets. As a "Top 100 Mid-to-High-End Hotel Brands in China" selected by the MaiDian Research Institute, ISEYA ensures the best guest experience with stringent hygiene and security measures. The hotel also provides room delivery services and complimentary laundry. ]

Response from Property: Dear guest, hello! We are truly honored to receive your recognition and appreciation. We are deeply grateful for your praise of our Butler Yueliang and your acknowledgment of our design、location and service.We are delighted to have created wonderful memories with you and look forward to seeing you again! 【Chongqing's highly popular sky-concept hotel with 200-meter-high panoramic views, window-side hot springs, floor-to-ceiling unobstructed views of the river, directly overlooking the Raffles Crystal Corridor and offering a bird's-eye view of the confluence of the two rivers, making it an excellent spot to watch the city's sunset. The hotel also provides 24-hour takeaway service, free laundry and drying, dual shower modes with overhead and handheld options, daily sanitization of hot springs, and breakfast available until 12 PM. Furthermore, as one of the "Top 100 Mid-to-High-End Hotels in China" selected by the Meadin Research Institute, Shiye's strict hygiene and security measures ensure guests' peace of mind.】

Response from Property: Dear guest, hello! We are truly honored to receive your recognition and appreciation. We are deeply grateful for your praise of our location、clean and service.We are delighted to have created wonderful memories with you and look forward to seeing you again! 【Chongqing's highly popular sky-concept hotel with 200-meter-high panoramic views, window-side hot springs, floor-to-ceiling unobstructed views of the river, directly overlooking the Raffles Crystal Corridor and offering a bird's-eye view of the confluence of the two rivers, making it an excellent spot to watch the city's sunset. The hotel also provides 24-hour takeaway service, free laundry and drying, dual shower modes with overhead and handheld options, daily sanitization of hot springs, and breakfast available until 12 PM. Furthermore, as one of the "Top 100 Mid-to-High-End Hotels in China" selected by the Meadin Research Institute, Shiye's strict hygiene and security measures ensure guests' peace of mind.】

Response from Property: Dear Guest, We are honored to receive your recognition and appreciation. We are deeply grateful for your positive feedback on the service provided by Butler Coco! However, we regret that we were unable to provide you with a perfect stay this time. We take the issue of your room card demagnetization very seriously. We immediately relayed your feedback to the front desk and the engineering department manager. After investigation, it was found that the problem was caused by an intermittent delay in the elevator sensor module. We have now contacted professionals to conduct a comprehensive test and calibration of the system to ensure that such hardware malfunctions will no longer interfere with guests' travel. Thank you very much for your feedback. Every suggestion you make helps us to become better. We will certainly live up to your expectations with our actions and hope to bring you an even better ISEYA in the future!

Response from Property: Dear guest, hello! We are truly honored to receive your recognition and appreciation. We are deeply grateful for your praise of our Butler Yunshu and Afeng and your acknowledgment of our view 、location and service.We are delighted to have created wonderful memories with you and look forward to seeing you again! 【Chongqing's highly popular sky-concept hotel with 200-meter-high panoramic views, window-side hot springs, floor-to-ceiling unobstructed views of the river, directly overlooking the Raffles Crystal Corridor and offering a bird's-eye view of the confluence of the two rivers, making it an excellent spot to watch the city's sunset. The hotel also provides 24-hour takeaway service, free laundry and drying, dual shower modes with overhead and handheld options, daily sanitization of hot springs, and breakfast available until 12 PM. Furthermore, as one of the "Top 100 Mid-to-High-End Hotels in China" selected by the Meadin Research Institute, Shiye's strict hygiene and security measures ensure guests' peace of mind.】

Response from Property: Dear Guest, Hello! We are truly honored to receive your recognition and appreciation. We sincerely thank you for your positive feedback on our environment and services. We are delighted to have created wonderful memories with you and look forward to welcoming you again! 【Chongqing's ultra-popular high-altitude concept hotel, featuring a 200-meter high scenic view, in-room hot spring baths, floor-to-ceiling windows with unobstructed river views, directly overlooking the Raffles Crystal Corridor and the confluence of two rivers—an excellent spot to watch the city sunset. The hotel also offers 24-hour takeout pickup, free laundry and drying services, dual shower modes with rain shower and hand shower, daily sterilized hot spring baths, and breakfast served until noon. As one of the 'Top 100 Mid-to-High-End Hotel Brands in China' selected by the Maitian Research Institute, Shiye ensures strict hygiene and security measures to guarantee a worry-free stay for our guests.】

Response from Property: Dear guest, hello! We are truly honored to receive your recognition and appreciation. We are deeply grateful for your praise of our Butler Coco and your acknowledgment of our service.We are delighted to have created wonderful memories with you and look forward to seeing you again! 【Chongqing's highly popular sky-concept hotel with 200-meter-high panoramic views, window-side hot springs, floor-to-ceiling unobstructed views of the river, directly overlooking the Raffles Crystal Corridor and offering a bird's-eye view of the confluence of the two rivers, making it an excellent spot to watch the city's sunset. The hotel also provides 24-hour takeaway service, free laundry and drying, dual shower modes with overhead and handheld options, daily sanitization of hot springs, and breakfast available until 12 PM. Furthermore, as one of the "Top 100 Mid-to-High-End Hotels in China" selected by the Meadin Research Institute, Shiye's strict hygiene and security measures ensure guests' peace of mind.】

Response from Property: Dear guest, hello! We are truly honored to receive your recognition and appreciation. We are deeply grateful for your praise of our Butler Jiayi and Moon and your acknowledgment of our service.We are delighted to have created wonderful memories with you and look forward to seeing you again! 【Chongqing's highly popular sky-concept hotel with 200-meter-high panoramic views, window-side hot springs, floor-to-ceiling unobstructed views of the river, directly overlooking the Raffles Crystal Corridor and offering a bird's-eye view of the confluence of the two rivers, making it an excellent spot to watch the city's sunset. The hotel also provides 24-hour takeaway service, free laundry and drying, dual shower modes with overhead and handheld options, daily sanitization of hot springs, and breakfast available until 12 PM. Furthermore, as one of the "Top 100 Mid-to-High-End Hotels in China" selected by the Meadin Research Institute, Shiye's strict hygiene and security measures ensure guests' peace of mind.】