SEYA Panoramic Hotel - Chongqing Raffles Plaza Jiefangbei(Managed by SEYA GROUP) Reviews
SEYA Panoramic Hotel - Chongqing Raffles Plaza Jiefangbei(Managed by SEYA GROUP)
30th Floor, Guangda Konggu Chaotianmen Center, No. 1 Xinhua Road, Yuzhong District, Chongqing, ChinaView hotel details
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Guest Reviews of SEYA Panoramic Hotel - Chongqing Raffles Plaza Jiefangbei(Managed by SEYA GROUP)
9.5/10
Outstanding
4813 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(4813)
Positive reviews(4767)
Reviews with photos/video(1700)
Great service(2853)
Easy to get around(388)
Nice bathtub(277)
Fantastic river view(160)
Well designed(142)
Located downtown(98)
Good audiovisual experience(63)
Clean pool(52)
Negative reviews(46)
Guest User
Floating Island 270° River View Twin Bed Deluxe Duplex Suite (2.3M Bed + 2M Bed, Oversized Private Hot Tub, 2 Restrooms)
Stayed in Aug 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Sep 10, 2026
The bedsheets were more white than the snow and the mattress also. Of course no bedbugs, the location is just awesome they also have a very good Bluetooth speaker that you can blast music on. They also have very caring personnel the housekeeper, Mu Nan was very helpful. And the night watchman, Xiaoxinmu Nan, literally arranged the pickup of my glasses, which i lost in a DiDi car, because i couldn't contact him or speak chinese. Very helpful!
Response from Property: Dear Guest, Hello! We are truly honored to receive your recognition and appreciation. We deeply appreciate your praise for our butlers, Xiao Xin and Mu Nan, as well as your acknowledgment of our hygiene, location, and service. We are delighted to have created wonderful memories with you and look forward to welcoming you again! [A super popular high-altitude concept hotel in Chongqing, offering a 200-meter-high view, window-side hot tubs, floor-to-ceiling windows ensuring privacy without needing to close them, unobstructed first-line river views, directly overlooking the Raffles Crystal Atrium, with a view over the confluence of two rivers and an excellent spot to watch the city sunset. The hotel features double-layer soundproof walls to ensure restful sleep, 24-hour takeout pickup, free laundry and drying service, top-spray dual shower modes, daily disinfected hot tubs, and breakfast served until 12. Additionally, as one of the “Top 100 Mid-to-High-End Hotels in China” selected by MDI Research Institute, WorldHotels’ strict hygiene and security measures guarantee a safe and reassuring guest experience.]
Guest User
180° River View King Room (Oversized Private Hot Tub)
Stayed in Aug 2026
Couple
1 reviews
10/10
Outstanding
Posted on Sep 10, 2026
Lovely place , best location views songood you dont need to go anywehre.all just perfect coudnt ask for more at our stay
Floating Island 180° River View Duplex Suite B with Oversized Private Hot Tub (2M Bed + 1.8M Bed, 2 Restrooms)
Stayed in Aug 2026
Family
3 reviews
10/10
Outstanding
Posted on Sep 3, 2026
An amazing stay experience. The service is very good, plus there is a butler's service (Coco) with satisfactory service. The room is also very clean and the view is nice
Response from Property: Dear Guest, hello! We are truly honored to receive your recognition and appreciation. We are deeply grateful for the praise you have given to our concierge Coco, as well as your acknowledgment of our standards in hygiene, landscaping, and service. We are delighted to create wonderful memories with you and look forward to seeing you again! 【Chongqing's highly popular high-altitude concept hotel, with 200 meters high sky views, windowside hot spring baths, full floor-to-ceiling windows ensuring privacy without closing them, unobstructed first-line river views, directly overlooking Raffles Crystal Gallery, and a bird's-eye view of the confluence of two rivers—an excellent spot to watch the city sunset. The hotel uses double-layer hollow soundproof walls to ensure a good night's sleep, as well as providing 24-hour takeaway service, free laundry and drying, dual shower modes with overhead and handheld sprays, daily sanitized hot spring baths, and breakfast served until 12 pm. Additionally, being selected as one of the 'Top 100 Chinese Mid-to-High-End Hotel Brands' by Maidian Research Institute, Shiye enforces strict hygiene and security measures to ensure guests can experience peace of mind.】
Guest User
Peninsula River View King Room With Private Hot Tub
Stayed in Jul 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Aug 27, 2026
the hotel was beautiful! location was perfect and easy to get to all popular locations. Housekeepers Munan and Tezi were so amazing! Extremely attentive and replied very quickly to fill my needs. Will stay again 🤩
Response from Property: Dear Guest, Hello! It is a true honor to receive your recognition and appreciation. We are deeply grateful for your kind words regarding butler Munan Tezi and your positive feedback on our location and service. It was a great pleasure to create wonderful memories with you, and we look forward to welcoming you back soon!【Chongqing's highly popular aerial concept hotel, offering a breathtaking 200-meter-high altitude view. Each room features a window-side bathtub and floor-to-ceiling windows with completely unobstructed panoramic river views—directly facing the Raffles City Crystal Skywalk and overlooking the confluence of the two rivers. It is also an ideal spot to enjoy the city’s sunset. The hotel utilizes double-pane soundproof walls to ensure a restful sleep. We also provide 24-hour food delivery pickup, complimentary laundry and drying services, a dual shower system (handheld+rain shower), daily disinfected bathtubs, and breakfast available until 12 PM. As one of the "Top 100 Mid-to-High-End Hotel Brands in China" awarded by the Meadin Research Institute, SEYA ensures a safe and worry-free guest experience with stringent hygiene and security measures.】
Guest User
Peninsula River View King Room With Private Hot Tub
Stayed in Jul 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on Aug 26, 2026
This hotel was perfect for our trip to Chongqing! The floor-to-ceiling windows offered amazing city night views. A big thank you to our butler, Niangao, who proactively helped with all our travel questions and was very responsive. The service was excellent, and overall, we were very satisfied with everything.
Original textTranslated by Google
Response from Property: Dear Guest, We are honored to receive your recognition and appreciation. We are deeply grateful for your affirmation of our views and services. We are delighted to create wonderful memories with you and look forward to seeing you again! [This is Chongqing's most popular high-altitude concept hotel, boasting 200-meter-high panoramic views, a hot spring bath by the window, floor-to-ceiling windows offering unobstructed views of the river, overlooking the Raffles City Crystal Corridor and the confluence of the two rivers, and a superb spot for watching the city sunset. The hotel features double-layered hollow soundproof walls to ensure a good night's sleep, and offers 24-hour takeout pickup, free laundry and drying, dual shower options (head shower + overhead shower), daily disinfection of the hot spring bath, and breakfast served until 12 noon. Furthermore, as one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Meidian Research Institute, Shiye's stringent hygiene and security measures ensure a safe and worry-free experience for its guests.]
Oliver far away
Peninsula River View King Room With Private Hot Tub
Stayed in Jul 2026
Couple
12 reviews
10/10
Outstanding
Posted on Aug 28, 2026
The rooms was cleaned quiet. There is no breakfast room. You choose a day before one of 6 possible breakfast and they deliver it to your wished time. The view and the bathtub are really fantastic. The staff was always friendly. I really can recommend this location.
Response from Property: Dear Valued Guest,We are truly honored by your recognition and fondness. Thank you sincerely for your positive comments regarding our hygiene, views and services. It has been our pleasure to share wonderful memories with you, and we look forward to welcoming you back!【Chongqing’s highly‑popular high‑altitude concept hotel. Experience breathtaking views 200 meters above ground, with window‑side hot tubs, privacy‑enhanced floor‑to‑ceiling windows that require no curtains, and unobstructed front‑line river scenery. Enjoy direct views of Raffles City Chongqing’s Crystal Sky Bridge, overlook the confluence of the two rivers, and admire spectacular city sunsets.Double‑layer hollow sound‑insulated walls guarantee a restful night’s sleep. Hotel facilities and services include 24‑hour takeaway collection, complimentary laundry and drying service, dual‑shower system with handheld spray and overhead rain shower, daily sanitization of hot tubs, and breakfast served until 12:00 noon.Selected as one of the Top 100 Mid‑to‑High‑End Hotel Brands in China by Meadin Institute, SEYA enforces strict hygiene and security standards to deliver a worry‑free stay for all guests.】
Guest User
Peninsula River View King Room With Private Hot Tub
Stayed in Jul 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Aug 19, 2026
Fantastic stay at Seya Hotel! The location is great, but the service truly stands out. A special shoutout to 小新 (Xiao Xin) at the front desk, who went above and beyond to help us with everything we needed. Professional, warm, and incredibly accommodating. Highly recommend!
Response from Property: Dear Guest,We are truly honored to receive your recognition and kind words. Thank you sincerely for your praise of our butler Xiaoxin, as well as your affirmation of our prime location and service. It has been a delight creating wonderful memories with you, and we look forward to welcoming you back again!【SEYA, one of Chongqing’s most popular high-rise concept hotels, boasts breathtaking views from 200 meters above ground. Each room comes with a window-side bathtub and privacy-focused full floor-to-ceiling windows, allowing you to keep the curtains open. You will enjoy unobstructed front-line river views, facing directly the Raffles City Crystal Skybridge and the confluence of two rivers, making it an ideal spot to watch the city sunset.Double-layer hollow sound-insulating walls are built to guarantee a peaceful night’s sleep. We also offer 24-hour food delivery collection, free laundry and drying service, showers with both handheld and overhead spray, daily disinfection for bathtubs, and breakfast served until 12:00 noon.As one of the Top 100 Mid-to-High-End Hotel Brands in China named by Maitian Institute, SEYA adopts strict hygiene and security standards to ensure a reassuring stay for every guest.】
Guest User
180° River View King Room (Oversized Private Hot Tub)
Stayed in Jul 2026
Couple
1 reviews
10/10
Outstanding
Posted on Aug 17, 2026
My stay at Chongqing Shiye Hotel (Raffles City Jiefangbei branch) was absolutely fantastic, I just have to give it a five-star review!
The hotel's service was truly exceptional. A big shout-out to the concierges — Xiami, Hongshu, Yueyue, and Niangao — they were all incredibly efficient and friendly. Any request I had was met almost immediately, making me feel very cared for and at ease.
The room itself was also spotless and tidy, with a really high-quality design. The biggest surprise was the large bathtub in the bathroom; soaking in it while enjoying the amazing view outside the window was easily the most relaxing part of my trip!
Overall, from the facilities to the service details, this hotel exceeded my expectations. I highly recommend it to anyone looking for a comfortable and thoughtful place to stay in Chongqing! I will definitely choose this hotel again on my next visit to Chongqing.
Original textTranslated by Google
Response from Property: Dear Guest, We are honored to receive your recognition and appreciation. We are deeply grateful for your praise of our housekeepers, Xia Mi, Hong Shu, and Yue Yue, as well as your affirmation of our hygiene, views, and service. We are delighted to create wonderful memories with you and look forward to seeing you again! [This is Chongqing's most popular high-altitude concept hotel, boasting 200-meter-high views, a hot spring bath by the window, floor-to-ceiling windows offering unobstructed river views overlooking the Raffles City Crystal Corridor and the confluence of the two rivers, providing a superb sunset viewing spot. The hotel features double-layered hollow soundproof walls to ensure a good night's sleep, and offers 24-hour takeout pickup, free laundry and drying, dual shower options (head shower + overhead shower), daily disinfection of the hot spring bath, and breakfast served until 12 noon. Furthermore, as one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Meidian Research Institute, Shiye's stringent hygiene and security measures ensure a safe and worry-free experience for our guests.]
Guest User
Floating Island River View Duplex Suite (1 Bedroom+1 Sofa Bed, 2 Restrooms)
Stayed in Jul 2026
Family
6 reviews
10/10
Outstanding
Posted on Aug 13, 2026
Everything was perfect, I would like to especially congratulate Xiami for their attention and dedication.
Response from Property: Dear Guest, Hello! It is a true honor to receive your recognition and appreciation. We are deeply grateful for your kind words regarding butler Xiami and your positive feedback on our service. It was a great pleasure to create wonderful memories with you, and we look forward to welcoming you back soon!【Chongqing's highly popular aerial concept hotel, offering a breathtaking 200-meter-high altitude view. Each room features a window-side bathtub and floor-to-ceiling windows with completely unobstructed panoramic river views—directly facing the Raffles City Crystal Skywalk and overlooking the confluence of the two rivers. It is also an ideal spot to enjoy the city’s sunset. The hotel utilizes double-pane soundproof walls to ensure a restful sleep. We also provide 24-hour food delivery pickup, complimentary laundry and drying services, a dual shower system (handheld+rain shower), daily disinfected bathtubs, and breakfast available until 12 PM. As one of the "Top 100 Mid-to-High-End Hotel Brands in China" awarded by the Meadin Research Institute, SEYA ensures a safe and worry-free guest experience with stringent hygiene and security measures.】
Weiyilingqian
Floating Island 180° River View Duplex Suite B with Oversized Private Hot Tub (2M Bed + 1.8M Bed, 2 Restrooms)
Stayed in Jul 2026
Family
4 reviews
10/10
Outstanding
Posted on Aug 12, 2026
Fantastic hotel! The 180-meter loft pool is amazing, and you can enjoy the night view of Qianximen Bridge, cruise ships, and Hongyadong right from your room. Raffles City is just downstairs, perfect for a stroll along the riverfront to enjoy the breeze and night scenery.
Original textTranslated by Google
Response from Property: Dear Guest, We are honored to receive your recognition and appreciation. We are deeply grateful for your positive feedback on our facilities, location, and views. We are delighted to create wonderful memories with you and look forward to seeing you again! [This is Chongqing's most popular high-altitude concept hotel, boasting a 200-meter-high panoramic view, a hot spring bath by the window, floor-to-ceiling windows offering unobstructed views of the river, overlooking the Raffles City Crystal Corridor and the confluence of the two rivers, and a superb spot for watching the city sunset. The hotel features double-layered hollow soundproof walls to ensure a good night's sleep, and offers 24-hour takeout pickup, free laundry and drying, dual shower options (head shower + overhead shower), daily disinfection of the hot spring bath, and breakfast served until 12 noon. Furthermore, as one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Mydian Research Institute, Shino Hotel's stringent hygiene and security measures ensure a safe and worry-free experience for its guests.]
Anonymous User
270° River View Suite with Raffles Crystal Corridor View (3M Private Hot Tub)
Stayed in Jul 2026
Couple
2 reviews
7.0/10
Posted on Aug 15, 2026
The views and location are both good, but! If you're visiting Chongqing and unfamiliar with the area, you absolutely, absolutely MUST remember to call the front desk beforehand to get directions! My friend and I climbed up and down for ages, the navigation was inaccurate, and passersby couldn't help. We only found the way when the front desk staff came down to guide us, as the hotel is inside a building. The hotel's color scheme is a bit cool-toned, and I personally prefer warmer yellows, so I won't comment on that aspect. The pool was fun, but the floor was incredibly slippery after playing in the water; I nearly slipped many times. I'm not sure if it was because it rained those few days, but the room was a bit damp. The laundry service is highly recommended; clothes came back smelling great and were done quickly. We sent them off in the evening, and they were washed, dried, and delivered to our door by early morning. The front desk staff's service attitude was also excellent; they even gave us local specialty 'Mahua' (fried dough twists) when we left.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at SEYA Sky Hotel (Chongqing Raffles City Jiefangbei Branch) and for sharing your experience. We regret that this stay did not provide you with the most perfect experience, especially the hassle of finding the hotel, for which we sincerely apologize. First of all, we are very grateful for your positive feedback on our skylight, pool facilities, and laundry service. We were particularly pleased to hear that you were satisfied with the speed and cleanliness of our laundry, as well as your recognition of our front desk service. Regarding the issues you raised, we take them very seriously: Firstly, regarding directions and navigation, due to the hotel's location in the heart of Chongqing's city center and the unique three-dimensional effect of Chongqing's mountainous terrain, map navigation may occasionally experience positioning errors within the complex high-rise building. Regarding the difficulty in finding our way, we immediately revised and upgraded all route guidance in the surrounding area after receiving your valuable feedback. We have also prominently displayed and updated the navigation guides in the booking information on major platforms. We recommend that all guests arriving first or unfamiliar with the area call the front desk in advance for directions. We will arrange a dedicated guide to provide one-on-one navigation service to ensure every guest can easily find their way and avoid potential hazards. Secondly, regarding the bathtub and dampness issues you mentioned, due to recent heavy rainfall in Chongqing, the humidity has increased. After receiving your feedback, we immediately arranged for the engineering department to perform deep cleaning of the toilets in the swimming pool area and increased the frequency of floor inspections by cleaning staff. For the rooms, we thoroughly checked the dehumidification equipment and included this inspection as a mandatory item in room cleaning to ensure the rooms are clean, dry, and comfortable. Finally, we regret that our cool-toned high-rise design style did not meet your personal aesthetic preferences. Your suggestion is very valuable. We will first consider giving it to the design and interior design departments. In subsequent room layout optimizations, we will consider incorporating warmer-toned interior design elements to strive for a more welcoming and comfortable experience for every guest. Thank you so much for your feedback! Every suggestion you make helps us become better versions of ourselves. We will definitely live up to your expectations with our actions, and we hope to meet you again with SEYA in the future!
Toonaa
Floating Island 180° River View Twin Bed Duplex Suite A (2.3M Bed + 2M Bed, 2 Restrooms)
Stayed in Jun 2026
Family
14 reviews
10/10
Outstanding
Posted on Aug 1, 2026
It’s my 2nd time to stay here and everything is still very good! I stayed with seniors and they loved it since they offered a 24-hour butler service and location was very convenient. We requested to have our clothes laundered in the morning and they delivered it at night. They also offered unlimited bottled water, and received our parcels. Shout out to Anan for making our trip a pleasant experience!
Response from Property: Dear Guest,We are honored to receive your recognition and appreciation. We are deeply grateful for your praise of our butler Anan and for your affirmation of our location and seervice. We are delighted to create wonderful memories with you and look forward to meeting you again! [This is Chongqing's most popular high-altitude concept hotel, boasting a 200-meter-high panoramic view, a hot spring bath by the window, floor-to-ceiling windows for privacy, unobstructed views of the riverfront, overlooking the confluence of the two rivers, and a spectacular sunset viewing spot. The hotel features a hollowed-out wall at night to ensure a good night's sleep, and offers 24-hour takeout pickup, free laundry service, dual showers (head shower and overhead shower), daily disinfection of the hot spring bath, and breakfast served until 12 noon. As one of the "Top 100 Mid-to-High-End Hotel Brands in China" as judged by Meidian Research Institute, Shiye's stringent hygiene and epidemic prevention measures ensure a safe and worry-free experience for its guests.]
Guest User
Premier Peninsula River View King Room With Private Hot Tub
Stayed in Jun 2026
Couple
5 reviews
10/10
Outstanding
Posted on Jul 28, 2026
I had a particularly satisfying stay this time. The room was spacious and spotless. The butler, Niangao, was incredibly thoughtful and proactive in arranging all our needs, from laundry to luggage storage, everything was handled perfectly. The surrounding area has convenient transportation, making it easy to get around for shopping and dining. Overall, it's definitely worth staying here.
Original textTranslated by Google
Response from Property: Dear Guest, We are honored to receive your recognition and appreciation. We are deeply grateful for your praise of our butler, Nian Gao, and for your affirmation of our environment, location, and service. We are delighted to create wonderful memories with you and look forward to seeing you again! [This is Chongqing's most popular high-altitude concept hotel, boasting 200-meter-high panoramic views, a hot spring bath by the window, floor-to-ceiling windows offering unobstructed views of the river, overlooking the Raffles City Crystal Corridor and the confluence of the two rivers, and a superb spot for watching the city sunset. The hotel features double-layered hollow soundproof walls to ensure a good night's sleep, and offers 24-hour takeout pickup, free laundry and drying, dual shower modes (head shower + overhead shower), daily disinfection of the hot spring bath, and breakfast served until 12 noon. Furthermore, as one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Mydian Research Institute, Shiye's stringent hygiene and security measures ensure a safe and worry-free experience for our guests.]
Guest User
Floating Island 180° River View Twin Bed Duplex Suite A (2.3M Bed + 2M Bed, 2 Restrooms)
Stayed in Jun 2026
Booked for others
1 reviews
10/10
Outstanding
Posted on Aug 2, 2026
Very good location and great service. Had over 20 online purchase deliveries and they all got to our room with no issues.
Response from Property: Dear Guest,We are honored to receive your recognition and appreciation. We are deeply grateful for your praise of our location and seervice. We are delighted to create wonderful memories with you and look forward to meeting you again! [This is Chongqing's most popular high-altitude concept hotel, boasting a 200-meter-high panoramic view, a hot spring bath by the window, floor-to-ceiling windows for privacy, unobstructed views of the riverfront, overlooking the confluence of the two rivers, and a spectacular sunset viewing spot. The hotel features a hollowed-out wall at night to ensure a good night's sleep, and offers 24-hour takeout pickup, free laundry service, dual showers (head shower and overhead shower), daily disinfection of the hot spring bath, and breakfast served until 12 noon. As one of the "Top 100 Mid-to-High-End Hotel Brands in China" as judged by Meidian Research Institute, Shiye's stringent hygiene and epidemic prevention measures ensure a safe and worry-free experience for its guests.]
Guest User
Premier Peninsula River View King Room With Private Hot Tub
Stayed in Jun 2026
Family
10 reviews
10/10
Outstanding
Posted on Jul 28, 2026
This hotel is great overall. My butler, Xiami, was very attentive. She helped us with laundry and printing documents during our stay. We had a wonderful experience.
Original textTranslated by Google
Response from Property: Dear Guest, We are honored to receive your recognition and appreciation. We are deeply grateful for your praise of our butler, Shrimp, and for your affirmation of our service. We are delighted to create wonderful memories with you and look forward to seeing you again! [This is Chongqing's most popular high-altitude concept hotel, boasting 200-meter-high panoramic views, a hot spring bath by the window, floor-to-ceiling windows offering unobstructed views of the river, overlooking the Raffles City Crystal Corridor and the confluence of the two rivers, and a superb spot for watching the city sunset. The hotel features double-layered hollow soundproof walls to ensure a good night's sleep, and offers 24-hour takeout pickup, free laundry and drying, dual shower modes (head shower + overhead shower), daily disinfection of the hot spring bath, and breakfast served until 12 noon. Furthermore, as one of the "Top 100 Mid-to-High-End Hotel Brands in China" selected by the Mydian Research Institute, Shiye's stringent hygiene and security measures ensure a safe and worry-free experience for its guests.]