550 Memorial Avenue, Christchurch Airport, Christchurch, Canterbury 8005, New ZealandView hotel details
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Guest Reviews of Sudima Hotel Christchurch Airport
9.2/10
Great
466 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.8
Service9.2
Cleanliness9.4
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All reviews(466)
Positive reviews(460)
Reviews with photos/video(85)
Close to airport(179)
Easy to get around(174)
Offers pick-up/drop-offs(106)
Convenient for shopping(36)
Large rooms(26)
Delicious breakfast(21)
Friendly front desk staff(20)
Comfortable bed(9)
Negative reviews(6)
Chiam Grace
Classic Queen
Stayed in Apr 2026
Couple
15 reviews
9.5/10
Amazing
Posted on Jun 1, 2026
Location close to airport, hotel provided free shuttle services which is a plus. Convenient for those who has early flight the next morning.
Response from Property: Kia ora Chiam,Thank you for your feedback. We’re delighted to hear you enjoyed our convenient location close to the airport and found the complimentary shuttle service helpful during your stay.It’s especially pleasing to know the hotel was a convenient choice for your early morning flight.We truly appreciate your support and hope to welcome you back again soon.Ngā mihi nui,Jenson Jos – Hotel Operations Manager
Guest User
Superior Twin Room
Stayed in Mar 2026
Business traveler
1 reviews
5.0/10
Posted on Apr 22, 2026
I did book a deluxe room, it was below average, it was dirty and old, the tiny old ensuite floods when the shower is used, mould in the silicone. The heat pump couldn’t be used as it made a huge clunky sound. I had to carry my heavy suitcase up the stairs as there was no lift, I nearly fell down the stairs in the process. It was very noisy with the constant open and closing of banging doors, I also couldn’t sleep as there was some sort of monitor on the ceiling with intense Green Flashing lights (it felt like strobe lights) I had to hang a T-shirt to cover it up so I could get some sleep. There was also about 2 inch gap under the entry door that let heaps of light into the room. It was small, old and very noisey. Was very disappointed
Response from Property: Kia ora, thank you for sharing your detailed feedback. I sincerely apologize for the disappointing experience you had during your stay. Your comments about the cleanliness, maintenance issues, noise, and room comfort are very concerning, and I deeply regret that we did not meet your expectations. Please be assured that we take your concerns seriously and will address each of these issues with our team to improve our facilities and service. I would appreciate the opportunity to discuss this further and see how we can make it right. Thank you again for bringing these matters to our attention. Ngā mihi nui Jenson Jos – Hotel Operations Manager
Anonymous User
Classic Twin
Stayed in Mar 2026
Solo traveler
8 reviews
10/10
Outstanding
Posted on Apr 8, 2026
This hotel is fantastic! The room was spacious and very clean. The airport shuttle service was excellent, picking us up and dropping us off. All the staff were incredibly friendly. Plus, there's a supermarket right next door, which was super convenient! Overall, it was a wonderful experience, and I'll definitely stay here again next time I visit!
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Response from Property: Kia ora, Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the spacious, clean rooms, and our excellent airport shuttle service. It's great to know our friendly staff and the convenient supermarket next door made your stay even better. We look forward to welcoming you back on your next visit! Ngā mihi nui Jenson Jos – Hotel Operations Manager
wangxianwei
Deluxe King
Stayed in Mar 2026
Business traveler
38 reviews
10/10
Outstanding
Posted on Apr 7, 2026
This was my third business trip to Antarctica, landing in Christchurch, New Zealand. This hotel is the closest to the airport, making it incredibly convenient for getting to Lyttelton Port. The facilities are comprehensive, the environment is clean and tidy, and the breakfast offers a wide variety of choices. There are also large supermarkets and restaurants nearby.
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6/8
Response from Property: Kia ora wangxianwei, thank you for sharing your detailed feedback! We're delighted to be your preferred choice for your third business trip to Antarctica. It's wonderful to hear that our proximity to the airport makes your travels easier. We're pleased you enjoyed our comprehensive facilities, clean environment, and the variety offered at breakfast. Knowing that the supermarket and r nearby amenities are great for your convenience as well. We look forward to welcoming you back on your next trip! Ngā mihi nuiJenson Jos – Hotel Operations Manager
Yiyizhiaixingbingle
Classic Twin
Stayed in Feb 2026
Traveling with friends
83 reviews
9.7/10
Amazing
Posted on Apr 14, 2026
First stop after landing at the airport, it took about a 10-minute walk with our luggage. The next day, it was also a short walk to the car rental place. And just like that, we're back in beautiful New Zealand!
Original textTranslated by Google
Response from Property: Kia ora, thank you for sharing your experience. We're glad our location made your arrival and departure convenient, with easy walking distances to the airport and car rental. It sounds like a smooth start and end to your trip! We hope to host you again soon for another great stay with us. Ngā mihi nuiJenson Jos – Hotel Operations Manager
Guest User
Classic Twin
Stayed in Feb 2026
Family
28 reviews
10/10
Outstanding
Posted on Apr 4, 2026
Having stayed in so many hotels across the South Island, this was the first time I felt like I was back in a hotel in China. The plump manager at the front desk personally escorted us to our room and helped with our luggage – truly welcoming and enthusiastic. It's only after coming to New Zealand that you realize how much Chinese hotels pamper their guests, treating them like gods: 24-hour front desks, check-out times at 12 PM or even 2 PM, and amenities like disposable slippers readily available. They also don't rigidly charge an extra $30 per child like in New Zealand. Many hotels here simply don't have a concept of service; everything is pretty much self-service. This Sudima is one of the few hotels that can truly compare to those in China!
Original textTranslated by Google
Response from Property: Kia ora, thank you so much for sharing your detailed and heartfelt feedback. We're delighted to hear that your experience at our hotel reminded you of the international hospitality experience. Our team takes pride in providing personalized and enthusiastic service, and we're glad that our front desk staff made you feel welcomed and cared for. We appreciate your insights on the differences in service standards and are pleased that you felt our hotel stood out positively. Your comments motivate us to continue offering exceptional hospitality, and we hope to welcome you back again soon! Ngā mihi nuiJenson Jos – Hotel Operations Manager
Guest User
Classic Twin
Stayed in Feb 2026
Family
16 reviews
10/10
Outstanding
Posted on Apr 16, 2026
The room was quite spacious, and it was just a short walk from the airport. There's a supermarket nearby, which was very convenient.
Original textTranslated by Google
Response from Property: Kia ora, Thank you for your positive feedback! I'm glad to hear that you enjoyed the spaciousness of the room, the convenient location near the airport, and the nearby supermarket. Your comments are appreciated, and we look forward to welcoming you again in the future! Ngā mihi nui Jenson Jos – Hotel Operations Manager
ChristinaPak
Classic Queen
Stayed in Jan 2026
Traveling with friends
82 reviews
10/10
Outstanding
Posted on Feb 3, 2026
Booked this hotel near the airport for an early morning flight the next day. Check-in and check-out were smooth and convenient. They offer a 24-hour shuttle to the airport, and even when we checked out at 3 AM to catch our flight, the front desk staff personally drove us to the airport. Very grateful for that!
Original textTranslated by Google
Response from Property: Kia Ora ChristinaPak,Thank you for sharing your experience — we’re delighted your early departure went smoothly. It’s wonderful to hear our 24-hour shuttle and front desk team were able to get you to the airport promptly at 3 AM.We appreciate you choosing to stay with us for your early flight. We look forward to welcoming you again, and please let us know if there’s anything we can do to make your next stay even better.Rajas PatilHotel General Manager
Anonymous User
Deluxe King
Stayed in Jun 2026
Solo traveler
6 reviews
9.5/10
Amazing
Posted on Jul 11, 2026
A nice hotel just 5 mins walk from Christchurch Airport. Check in was quick and easy, the room was clean, quiet and comfortable.
The property isn’t as modern as the nearby Novotel but that’s also reflected in the rates. I’d still stayer this property again.
Carolqiangweiyulou
Classic Queen
Stayed in Dec 2025
Solo traveler
83 reviews
9.7/10
Amazing
Posted on Jan 5, 2026
Everything was great except for the price. Apparently, hotels abroad don't provide toothbrushes and toothpaste. The environment was nice, and they offer a 24-hour airport shuttle service. It's very close to the airport, less than a 5-minute drive. The 24-hour front desk staff were also very friendly.
Original textTranslated by Google
Response from Property: Kia ora Carol,Thank you for staying with us at Sudima Christchurch Airport and for your feedback.We are pleased to hear you enjoyed the environment, convenient location, and our 24-hour shuttle and front desk service. For your information, dental kits and slippers are available on request, and our team is always happy to assist.Thank you again for sharing your experience. We hope to welcome you again.Ngā mihi,Harprit SinghFront Office ManagerSudima Christchurch Airport
Zhongnianxinqing
Classic Twin
Stayed in Jun 2026
Family
41 reviews
9.5/10
Amazing
Posted on Jul 9, 2026
The room facilities were comprehensive, especially considering local standards – you can't really compare it to what you'd find back home. The hotel's location is excellent, within walking distance of the terminal. The Antarctic Centre is right next door and definitely worth spending 2 to 3 hours visiting.
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Guest User
Classic Twin
Stayed in Jun 2026
Family
2 reviews
8.7/10
Very good
Posted on Jul 5, 2026
Overall, it was pretty good. We arrived late, so we just looked for accommodation near the airport. The luggage cart could be wheeled right to the door.
Original textTranslated by Google
Response from Property: Kia ora,Thank you for your feedback. We’re pleased to hear you had a good stay and found our location near the airport convenient for your late arrival.It’s also great to know the luggage trolley made it easier to move your bags directly to your room.We appreciate your support and look forward to welcoming you back again soon.Ngā mihi nui,Jenson JosHotel Operations Manager
Anonymous User
Classic Twin
Stayed in Dec 2025
Family
18 reviews
10/10
Outstanding
Posted on Jan 8, 2026
The hotel is very close to the airport and offers a shuttle service to and from the airport. There's plenty of parking available for those driving. A supermarket and a variety of Chinese, Western, and Japanese restaurants are conveniently located right next to the hotel.
Original textTranslated by Google
Response from Property: Kia ora,Thank you very much for your outstanding review and perfect scores. We’re delighted to hear you enjoyed our convenient airport location, shuttle service, ample parking, and the variety of nearby dining options.We truly appreciate you staying with us and hope to welcome you back again soon.Warm regards,Harprit SinghFront Office Manager
Yiye619
Superior Triple
Stayed in Nov 2025
Family
5 reviews
9.2/10
Great
Posted on Jan 1, 2026
The room was a bit small, a little cramped for a family of three, but fine for one night. It's super convenient to get to from the airport; just a few minutes' walk along the covered walkway. Out the back door of the hotel, there's a big supermarket and restaurants, which is really handy if you've had a long flight and just want to grab a quick meal and then hit the sack.
Original textTranslated by Google
Response from Property: Kia ora Yiye619,Thank you for staying with us at Sudima Christchurch Airport and for sharing your feedback.We are pleased to hear you found the location extremely convenient, especially the easy walk from the airport and the nearby supermarket and dining options. Thank you also for your comments about the room size. We appreciate your understanding and are glad it suited your needs for a short stay.We hope to welcome you again in the future.Ngā mihi,Harprit SinghFront Office ManagerSudima Christchurch Airport
YWLee
Superior Twin Room
Stayed in Nov 2025
Family
10 reviews
10/10
Outstanding
Posted on Dec 30, 2025
The rooms were clean and quiet. The front desk staff were very polite. There's a shuttle bus to the airport. The breakfast and dinner offered at the restaurant were great.
Original textTranslated by Google
6/9
Response from Property: Kia ora YWLee,Thank you for staying with us at Sudima Christchurch Airport and for your outstanding feedback.We are delighted to hear you enjoyed the clean and quiet room, polite service from our front desk team, the shuttle service, and the dining experience at our restaurant.We truly appreciate your kind words and look forward to welcoming you again.Ngā mihi,Harprit SinghFront Office ManagerSudima Christchurch Airport