Harbour Hotel & Spa Christchurch

Location: The hotel is highly praised for its excellent location with scenic views overlooking the harbour, providing easy access to the quayside and beaches.(based on 1 review)

We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at "The Upper Deck" and once at "The Jetty". Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !

The staff are all incredibly friendly and the room was beautifully spacious - we were in the anexe right opposite the spa. We arrived slightly early and foud that our room was ready. This hotel does have a nice spa - there is one steam room, a sauna, a jacuzzi, a pool, treatment rooms and a relaxation room upstairs. The steam room did have a few loose tiles which was off-putting but it was fine otherwise. The room service is of high qualify with a sizeable portion; there is free gin provided in the room but you would have to pay for tonic - still a nice touch. It was also great to have a nespresso machine in the room. The continental breakfast was nice, although we waited a long time for coffee; presumably that's only the result of each guest being offered a handmade coffee rather than your standard french-press that's usually on offer. The coffee was great when it did come. Overall, I would highly recommend this hotel.