Novotel Qiandao Lake

Illy from the front desk was very helpful and offered a perfect service.

Booked two rooms for four people and one child. My husband was given the WeChat contact for a “butler” who would answer any of our questions and was always quick to help if we had any issues. The first night I realized after washing my hair that conditioner wasn’t in the bathroom but after talking with the butler a knock came at the door and a small bottle of conditioner was provided. Due to the heat we drank a lot of water and always we were given more than enough when we asked. On the last day our son bumped his head against the tub and when we told the butler ice appeared very quickly to numb and ease the bruising. Service is very good at the hotel and our son enjoyed the swimming pool as well as the large kids area. The hotel is easy to find and you can call a didi to come to the front door. Parking is free if you have a car. Just outside is a place to rent bikes to ride along the lake or if taking a boat, it’s just a short trip down the road.

Hotel is in a good location near the lake and docks for boat trips. It has a good sized pool but limited sun loungers. There’s a bit of building work going on around which disrupts the views and makes it noisy. We booked a lake view room but couldn’t see the lake because of the work going on. They did upgrade us to the executive suite which was very large. The problem was the AC was weak making the room warm and there’d been a water leak causing a stain on the ceiling. I’d not be happy if I paid for the room but the upgrade allowed us a great lake view. The breakfast is good if you like Chinese style food but not very western. Overall I’d stay again but choose a different room as the benefit is the location and the good sized pool.

Very nice hotel and very clean. Close enough to a street food. The breakfast is amazing and the price honest. Recommended

The hotel looks very good and new . The hotel staff is very friendly and helpful. The location of the hotel is perfect close to shops , restaurants and lake .

Great stay at a clean, friendly hotel, excellent soft play for kids. Nice buffet breakfast. Highly recommended!