Sheraton Chuzhou Hotel Reviews
Sheraton Chuzhou Hotel
No. 1599 Zhongdu Avenue, Nanqiao District, Chuzhou, Anhui, ChinaView hotel details
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Guest Reviews of Sheraton Chuzhou Hotel
9.3/10
Very Good
1388 review
Verified reviewsLocation9.4
Amenities9.1
Service9.2
Cleanliness9.4
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All reviews(1388)
Positive reviews(1335)
Reviews with photos/video(189)
Delicious breakfast(162)
Friendly front desk staff(75)
Clean pool(40)
Great swimming pool(40)
Perfect for business trips(37)
Delicious buffet(10)
Luxurious(9)
Negative reviews(52)
过客007
Deluxe Queen Room
Stayed in Dec 2025
Business traveler
9 review
Outstanding
Posted on Feb 1, 2026
Good hotel, meeting what I expect from the Sheraton. Great breakfast! Very satisfied
Response from Property: 尊敬的過客007，您好！感謝您入住滁州喜來登酒店並分享，很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們服務者一直追求的。同時我們還有中餐廳傾心呈獻的滁州本土特色珍饈，盛宴標幟西餐廳豐富多樣的零點菜品，大堂吧馥郁濃香的咖啡搭配精緻的甜品及中式茶飲供您享用。酒店全體員工熱切期待您的再次光臨，祝您所求皆如願，所行化坦途，多喜樂，長安寧！
waleed haddad
Deluxe 2-bed Room
Stayed in Oct 2025
Solo traveler
5 review
Outstanding
Posted on Nov 11, 2025
Elite and professional hotel
Easy for foreigners stay
Very clean
Good location
They a good food variety for traveler's
Response from Property: 尊敬的_GG485663****，您好！感謝您入住滁州喜來登酒店並分享，很高興酒店的每一個環節都得到您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們服務者一直追求的。同時我們還有中餐廳傾心呈獻的滁州本土特色珍饈，盛宴標幟西餐廳豐富多樣的零點菜品，大堂吧馥郁濃香的咖啡搭配精緻的甜品及中式茶飲供您享用。酒店全體員工熱切期待您的再次光臨，祝您所求皆如願，所行化坦途，多喜樂，長安寧！
Guest User
Deluxe Queen Room
Stayed in Oct 2025
Business traveler
33 review
Great
Posted on Nov 12, 2025
Good hotel for traveller
Response from Property: 尊敬的_TSUS66zd636****，您好，很抱歉此次沒能給您帶來滿意的入住體驗。為賓客提供用心極致的服務是我們不懈的追求，我們重視每一位顧客的反饋並不斷改進，未來還長我們會不忘初心地做好對客服務，爭取讓更多客人滿意，衷心感謝您的點評。
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Business traveler
55 review
Great
Posted on May 23, 2025
Very nice hotel, also have nice restaurant.
Guest User
Deluxe Queen Room
Stayed in Jul 2023
Business traveler
126 review
Very good
Posted on Aug 31, 2023
Good location, nice service, clean big room. Good hardware. Will come back again.
Response from Property: 尊敬的賓客，您好！感謝您對我們做出的滿意點評，我們把最美好的祝福送給您，祝您前程皆坦途，所遇皆美好！
Guest User
Deluxe 2-bed Room
Stayed in Apr 2023
Business traveler
4 review
Outstanding
Posted on Jun 1, 2023
Very good
Response from Property: 尊敬的賓客，您好！感謝您百忙之中對我們的鼓勵和好評，我們把最美好的祝福送給您，祝您所遇皆美好，所得皆所願！
Anonymous User
Deluxe 2-bed Room
Stayed in Dec 2025
Business traveler
47 review
Very good
Posted on Jan 29, 2026
The air conditioning in the room wasn't working.
It was very cold, and I couldn't sleep well.
I changed rooms, but it was the same.
It should be fixed soon!
Everything else was fine.
The staff were friendly, and the room was clean.
Thank you!
Original textTranslated by Google
Response from Property: 尊敬的匿名用户，您好，很抱歉此次沒能給您帶來滿意的入住體驗。為賓客提供用心極致的服務是我們不懈的追求，我們重視每一位顧客的反饋並不斷改進，未來還長我們會不忘初心地做好對客服務，爭取讓更多客人滿意，衷心感謝您的點評。
Nako:/
Deluxe 2-bed Room
Stayed in Dec 2025
Business traveler
2 review
Posted on Jan 27, 2026
There was a noticeable charcoal stain on the bedroom floor, which was a bit concerning. The bathtub was supposed to have been cleaned, but the stains were still bothering me, so I couldn't take a bath.
Original textTranslated by Google
Response from Property: 尊敬的Nako:/，您好，很抱歉此次沒能給您帶來滿意的入住體驗。為賓客提供用心極致的服務是我們不懈的追求，我們重視每一位顧客的反饋並不斷改進，未來還長我們會不忘初心地做好對客服務，爭取讓更多客人滿意，衷心感謝您的點評。
Guest User
Deluxe 2-bed Room
Stayed in Dec 2025
Business traveler
55 review
Outstanding
Posted on Jan 20, 2026
This was my second stay at this hotel, and it was excellent. Very clean and tidy, and the room was spacious and comfortable. The environment was great, with several restaurants nearby, which was very convenient. I will definitely stay here again.
Original textTranslated by Google
Response from Property: Dear 1380165****, Thank you for staying at the Sheraton Chuzhou Hotel and sharing your experience. We are delighted that you appreciated every aspect of the hotel. Your detailed description conveyed the happiness you experienced during your trip, which is exactly what we strive for. We also offer delicious local Chuzhou specialties at our Chinese restaurant, a diverse à la carte menu at our Feast Western restaurant, and fragrant coffee paired with exquisite desserts and Chinese teas at our lobby bar. All the staff at the hotel eagerly anticipate your next visit and wish you a bright and promising future!
maruland
Deluxe 2-bed Room
Stayed in Dec 2025
Business traveler
4 review
Great
Posted on Jan 23, 2026
I was able to stay there without any problems with my Japanese passport. The room was comfortable and the breakfast was delicious. There are small eateries and seafood restaurants nearby, so there is no problem finding something to eat. It is a little far from the station, but a taxi arrived quickly.
Original textTranslated by Google
Response from Property: 尊敬的maruland，您好，很抱歉此次沒能給您帶來滿意的入住體驗。為賓客提供用心極致的服務是我們不懈的追求，我們重視每一位顧客的反饋並不斷改進，未來還長我們會不忘初心地做好對客服務，爭取讓更多客人滿意，衷心感謝您的點評。
Guest User
Deluxe 2-bed Room
Stayed in Dec 2025
Couple
16 review
Outstanding
Posted on Jan 20, 2026
The hotel reception was very attentive; they arranged a king-size bed instead of a twin room I booked and even gave me a late check-out. Staying at a Sheraton for this price is a pleasant surprise; the hotel industry is really struggling these days.
Original textTranslated by Google
Response from Property: Dear M255872****, Thank you for your stay at the Sheraton Chuzhou Hotel and for sharing your experience. We are delighted that you appreciated every aspect of our hotel. Your detailed description conveyed the happiness you experienced during your trip, which is exactly what we strive for. We also offer delicious local Chuzhou specialties at our Chinese restaurant, a diverse à la carte menu at our Feast Signature Western restaurant, and fragrant coffee paired with exquisite desserts and Chinese teas at our lobby bar. All the staff at the hotel eagerly anticipate your next visit. We wish you all your dreams come true, smooth sailing, and endless joy and peace!
Agnes0517
Executive Double Room
Stayed in Jun 2025
Family
5 review
Outstanding
Posted on Jul 13, 2025
We booked a hotel for a family trip on short notice. When we arrived at the hotel, we were told that we had to wait for 40 minutes. However, it was already 14:00 and the child needed a nap. The hotel staff upgraded me to an executive suite. The stay experience was great! I will definitely choose Sheraton again when I come to Chuzhou!
Original textTranslated by Google
Response from Property: Dear Agnes0517, thank you for choosing to stay at Sheraton Chuzhou Hotel and sharing your experience with us. We are honored to know that you are satisfied with your stay. Your praise has given the hotel great encouragement and is also the driving force for our progress. As the first Sheraton brand hotel in Chuzhou, we are very happy to meet you here. We are committed to welcoming every guest with extraordinary experience, diverse catering products and iconic services. We look forward to showing guests a rich and diverse travel experience. All the hotel staff are eagerly looking forward to your visit again. May you go to the stars and the sea and have a bright future!
Guest User
Deluxe 2-bed Room
Stayed in Jun 2025
Family
9 review
Outstanding
Posted on Jul 11, 2025
The hotel room is spacious and clean. I was a little worried about the noise near the airport, but I found that the room was very quiet and the soundproofing was very good.
Mr. Zhou, who was responsible for the pick-up, was warm and thoughtful. Because he arrived at night, he ordered a takeaway and a robot delivered it to the door. The children were very happy when they received the food. The front desk guy was polite and attentive. When I came back, I received a greeting call from the staff Xiao Ye, which made me feel warm. A very pleasant accommodation experience, worth recommending, this hotel is the first choice for catching an early flight in the future👍👍
Original textTranslated by Google
Response from Property: Dear D62063****, hello! Thank you for staying at Chuzhou Sheraton Hotel and sharing your experience. We are glad that you have recognized every aspect of the hotel. Through your meticulous description, we can feel the happiness brought to you by this journey, which is what we service staff have always pursued. At the same time, we also have the local specialties of Chuzhou presented by the Chinese restaurant, the rich and diverse a la carte dishes of the Feast Western Restaurant, and the rich and fragrant coffee with exquisite desserts and Chinese tea drinks in the lobby bar for you to enjoy. All the staff of the hotel are eagerly looking forward to your visit again. I wish you all the wishes come true, your journey will be smooth, and you will be happy and peaceful!
Boke
Deluxe Queen Room
Stayed in Dec 2025
Traveling with friends
11 review
Outstanding
Posted on Jan 25, 2026
It's great value for money, my friend was very satisfied, and will stay here again next time.
Original textTranslated by Google
Response from Property: 尊敬的泊客。，您好，感謝您選擇入住滁州喜來登酒店，並與我們分享您的體驗。我們很榮幸得知此次入住體驗讓您滿意，您的讚賞給予酒店很大的鼓舞，也是我們進步的動力。作為滁州首家喜來登品牌酒店，很高興能在此與您相遇，我們致力於以非凡的體驗、多樣化的餐飲產品以及標誌性的服務迎接每一位賓客，我們期待着為賓客展現一段豐富而多元的旅居體驗。酒店全體員工熱切期待您的再次光臨，祝歲月長安，百事從歡，風生水起，萬事如願！
yanlin20160930
Deluxe 2-bed Room
Stayed in Nov 2025
Business traveler
15 review
Outstanding
Posted on Jan 16, 2026
Facilities: Well maintained, rooms are quite large
Cleanliness: Very clean
Environment: Elegant environment
Service: Excellent service
Original textTranslated by Google
Response from Property: Dear yanlin20160930, Thank you for staying at the Sheraton Chuzhou Hotel and sharing your experience. We are delighted that you appreciated every aspect of the hotel. Your detailed description conveyed the happiness you experienced during your trip, which is exactly what we strive for. We also offer delicious local Chuzhou specialties at our Chinese restaurant, a diverse à la carte menu at our Feast Signature Western restaurant, and fragrant coffee paired with exquisite desserts and Chinese teas at our lobby bar. All the staff at the hotel eagerly anticipate your next visit and wish you a bright and promising future!