I've been traveling and staying in hotels for the last 7 months and the first time I've had a billing problem was at this hotel. Despite spending a lot of time on the issue, and sending screen shots of my credit card bill, they still can't tell me what I've been charged for. Most hotels have systems that can tell you right away exactly what you've been charged for, but not the case here.
Also beware the apartments. They require a very long and narrow walk, and a number of stairs, to get to. So if you have a lot of bags, this is not the room type for you.