Yun-Ray Ambassador Hotel

Facilities: Shijiazhuang time-honored brand. The facilities are not old and have been newly renovated in recent years. WiFi. The connection is smooth and there are many sockets. There is a night light. Hygiene: Hygiene is very good. Clean and quiet. Environment: There is a subway station at the door (Line 1 Pingan Street Station, Exit A), a bus station, and it is convenient to hail a taxi. There is a large shopping mall nearby with restaurants. Service: The receptionist at the front desk was warm and sincere. He repeatedly understood our requirements and ideas. After completing the registration, I asked for his name, and he told me that this Xiao Xing was very careful in his work. Later, when we wanted to go out, he took the initiative to call a car for us (because there is a non-motorized lane between the sidewalk at the door and the motorway, and electric cars go back and forth regardless of pedestrians). The room attendants were also very nice. The waiter Liang Yu found that our suitcase was too common and could easily be confused with others, so she specially sent us a unique luggage tag. We didn't know how to use the TV remote control, so we called the front desk and a waiter came quickly. I didn't ask the name of the woman who answered the phone at the front desk, but I thanked her for her service and she made arrangements quickly. The waiter who came to the room, Ms. Ren, patiently told us how to use the TV remote control and repeatedly asked us what else we needed. Ms. An and Ms. Zhang are both very good room attendants. The breakfast restaurant manager also prepared journey fruits and cookies for us on the day we left Shijiazhuang. The little girl who was the receptionist at the entrance of the breakfast restaurant reminded us to pay attention to the steps every time we entered and exited the restaurant. We spent four wonderful days at Yunrui Guobin Hotel.

The service is okay, but after choosing late check-out, the room is still locked after 12 o'clock, and the last four digits of the ID card are required. I am very confused.

The transportation is convenient, the room is clean, the service attitude is good, and the Youth League was given as a gift. I would like to commend Li Hailing and Ren Yanxia for their great work.

The service attitude is better! Clean and tidy, highly recommended, smart room.

A not so good experience. It looked like you could park there, but when I went there, I was told that it was full and I couldn’t enter. I asked them to go to the paid parking lot. They responded to the problem and said they would give an answer, but in the end they left it alone. The cleaning staff The rags are still in the room.

I stayed in two rooms for a total of 5 nights, and I didn't fall asleep even one night. The air conditioner kept blowing out heat, especially at night when I woke up from the heat. It was so frustrating. I was speechless. I reported it to the front desk and floor attendants but failed, and they said that the air conditioner was just the problem. This situation couldn't be solved by calling for repairs. I was asked to make do with the air-conditioning fan. If I hadn't already paid on Ctrip, I would definitely check out and leave. I would never stay again next time. I spent 5 nights at the National Day price. As someone who often travels and stays in hotels, this is the worst stay experience I have ever had. I am very disappointed and regret my original choice!