Hyatt Regency Cleveland at the Arcade

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Hyatt Regency Cleveland at the Arcade

Name: Hyatt Regency Cleveland at the Arcade
Address: 420 Superior Ave, Cleveland, Ohio 44114, United States, 420 Superior Ave, Cleveland, 44114, United States
Price range: From DKK 1,021
Rating: 4.1

No. 1 of Cultural Hotels in Ohio

420 Superior Ave, Cleveland, Ohio 44114, United States

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Amenities

Spa

Massage Room

Fitness Room

Public parking

24-Hour Front Desk

Luggage Storage

Bar

Restaurant

All amenities

Property Description

Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation. This unique Cleveland landmark hotel offers remarkable historic architecture alongside modern convenience, and is truly one of a kind.

8.3/10

Very Good

Great location. Friendly staff. Spacious room. Definitely will come back

All 109 reviews

Surroundings

Airport: Cleveland Burke Lakefront Airport

(1.7km)

Airport: Cleveland Hopkins International Airport

(23.2km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Accessible King Room with Tub

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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VIP Suite

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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Two Double Room

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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King Room with City View

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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King Suite

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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Accessible King Room with Roll in Shower

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

King Room with Arcade View

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

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King Room

1 King bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

Two Double Room with City View

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

Accessible Two Double Room with Roll in Shower

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Private toilet

Room Details

Check Availability

Two Double Room with Arcade View

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

Accessible Two Double Room with Tub

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

Two Double Suite

2 Double bed

Has window

Free Wi-Fi

Non-smoking

Air conditioning

Private bathroom

Refrigerator

Room Details

Check Availability

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Guest Reviews

8.3/10

Very Good

109 reviews

Verified Reviews

Cleanliness8.5
Amenities8.4
Location8.5
Service7.7

Average for similar properties in Cleveland

Most Mentioned

AI Summary

Centrally located with easy access to attractions, dining, and cultural venues. Guests praise the friendly and helpful staff for their excellent service.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

July 9, 2025

The attitude of the manager at the front desk was bad compared with all other Hyatt we stayed. The room we booked included the breakfast, but manager denied it even after we showed him the booking records, what is more, he almost got away with double charging the room… fortunately, I was able to check the credit card records before leaving the hotel and caught the charge before leaving…. I felt very sorry for this Hyatt hotel, it is beautiful, full of history, in a right downtown location, but I noticed the occupancy is not a very good, the lobby and hallway are very empty, maybe there’s something to do with this Manager…. with his attitude, I could not be the only customer who left the hotel with such unbelievable impression…..

7‍7‍C

July 14, 2025

Great location. Friendly staff. Spacious room. Definitely will come back

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

October 21, 2023

Great location and lovely staff

D‍i‍n‍g‍d‍a‍n‍g‍3‍2‍4

February 17, 2025

The hotel is located in a mall that is about to close. It is a standard North American room. If you have a car, I don't recommend staying here! I booked a room for two days, but because my child had a fever, I decided to stay for only one night. I started to coordinate one night in advance, but it didn't work. When I checked out the next day, the front desk said that as long as I didn't stay, it wouldn't be charged. But since the payment had been made on Ctrip, I asked to communicate with Ctrip. Ctrip replied that the hotel didn't agree. I don't know the specific situation. Just take it as a lesson!

Original TextTranslation provided by Google

A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r

March 21, 2024

The hotel was renovated from a shopping mall built in the 19th century. The room facilities are very ordinary, especially the door, which can be called simple. The room is far from the lobby and you have to go through the entire mall. There seems to be a light rail nearby, and you can vaguely hear the rumbling of vehicles passing by in the room at night. The mall is a historical building, and there are many people during holidays. There are many restaurants behind the hotel, and some of them are quite good.

Original TextTranslation provided by Google

S‍n‍e‍a‍k‍e‍r‍Y‍o‍u‍n‍g

August 11, 2023

Featured hotel, next time will go

Original TextTranslation provided by Google

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

December 30, 2022

environment of grace,

Original TextTranslation provided by Google

A‍n‍d‍r‍i‍y

June 22, 2025

Great hotel! Historic downtown, near main tourist points, walkable to lots of dining options. Area a bit sketchy, I witnessed a CVS shoplifting across the street, the staff ran after the guy with lots of shouting and noise. Hotel is nice and clean, staff is great. 2 bed room had double beds which is a but tight for two adults.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 15:00

Check-out: Before 12:00

Front desk hours: 24/7

Check in via app

If you plan to arrive after 02:00 in the morning on the day following your check-in date, contact the property in advance

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast

StyleA la carte

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowed on requestAdditional charge

Types of pets allowed: dogs

Fee: US$ 100.00 (approx. DKK 637.84) per room per stay

Service animals

Service animals are allowed on request

Age Requirements

The main guest checking in must be at least 21 years old

Paying at the hotel

Cash

Property Description

Opened: 2001
Renovated: 2019
Number of Rooms: 26

Phone:+1-216-5751234

Email:salesclerc@hyatt.com

Frequently Asked Questions

What is the cancellation policy at Hyatt Regency Cleveland at the Arcade?

Typically, cancellations of Hyatt Regency Cleveland at the Arcade can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Cleveland at the Arcade?

Prices at Hyatt Regency Cleveland at the Arcade vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

What landmarks are close to Hyatt Regency Cleveland at the Arcade?

Hyatt Regency Cleveland at the Arcade is located in Cleveland, close to landmarks such as Museum of Illusions - Cleveland, which is 190m from your search (straight-line distance).

What time are check-in & check-out at Hyatt Regency Cleveland at the Arcade?

Hyatt Regency Cleveland at the Arcade check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Hyatt Regency Cleveland at the Arcade?

Yes, pets are allowed at Hyatt Regency Cleveland at the Arcade. Please contact Hyatt Regency Cleveland at the Arcade to confirm any specific requirements.

About This Property

Nearest Airport	Cleveland Burke Lakefront Airport
Distance to Airport	1.66KM
Nearest Train Station	Cleveland Lakefront Station
Distance to Train Station	1.35KM
Average Price From	DKK1819
Hotel Star Rating	4