Ok to start off, when we went into our room, it was not clean, sheets & pillows were all over the floor, the room had not been cleaned or cleared for them to give us that room. They gave us a new room, the new room was very damp & smelled like mildew. I started looking around & there was mold in the room. It was on the ceiling & on the lampshades. The bathroom sink underneath was spilling water, I assume that's why there was so much mold. There was only a bar of soap for the sink for toiletry items, no shampoo or extra soap to bathe with. My second day when I went to get breakfast, there was nothing ready to eat, no coffee, food etc, lights were out. I was told the person was running late or something. Food was supposed to be ready by 6. They didn't have anything ready till after 7:30ish. I had stuff to do so I didn't have time to wait. The ice machines have no ice. You have to request ice upfront, which I thought was weird. I've never had to do that before, they have to stop doing what they're doing & go into a whole different room to get you ice. One of the days our room keys stopped working but I realized several other people's cards have stopped working at the same time too. I also thought that was weird. I'm not sure if they do not have enough people to work or if it's a management problem? It also seemed like a high traffic stay area, a lot of people coming & going. Staff was nice & helpful. Beds were comfy & clean overall. Probably wouldn't stay again.