Seminara Apartments Coochiemudlo Island

On arrival we noted that basic amenities were not supplied including: soap, salt and pepper, towels and shampoo and conditioner. We were advised that shampoo and conditioner was not supplied. This was surprising as I have never stayed anywhere that hasn’t been supplied and was not advised of this on phone or is it on the website. It also advertised that it was a full kitchen but there is no oven in the kitchen. Floors were also not clean and adequate milk or toilet paper was not supplied for the stay. They did supply this in the end but with a threat to be charged and that it was from their own personal supply. However, these were the least of our concerns in the end. We had neighbours that were not only inconsiderate but also abusive which meant that we felt unsafe for our trip and the response that we got (or lack of response at times) from management did not reassure us. Our first experience was at the pool area where they were playing loud music which made it not very pleasant. Then our neighbours were sitting literally out our bedroom window on the table and chairs that should have been only for our apartment use. Not only did we have no privacy due to broken blinds and proximity (they were staring right at us in bed which was no more than 3 meters away from where they were sitting). They were smoking till after midnight and this filled our room with smoke (even though we suffered with it being stuffy by keeping our window shut) this was very unpleasant and risked our health. They were also incredibly noisy yelling at each other but also yelling at us through our window and knocking on our door multiple times. We politely moved the chairs and table out front of our apartment and window only a few meters and they threw these back under our window and yelled at us. Tried to resolve this with management and their response was that our neighbours were nice people!