Guest User
December 10, 2025
Rating: ★★★☆☆ (3/5)
The location of the hotel is excellent and very convenient for exploring Copenhagen on foot. The design and atmosphere of the property are unique and stylish, and the lobby and common areas feel warm and inviting. Staff were generally friendly and welcoming, which added to the experience.
However, the stay was affected by several issues. Housekeeping was inconsistent — the room was not serviced daily, towels were not replaced, and basic items were not restocked, even when requested. For a hotel in this price range, I expected more reliable cleaning and room maintenance. Some noise from outside was also noticeable, which may bother light sleepers. Storage space in the room is quite limited, making longer stays less comfortable.
Overall, the hotel has a great location and a nice vibe, but service quality and room practicality need improvement.