Hotel Riu Palace Tenerife

The Riu Palace Tenerife was an excellent choice being in a great location away from the busy area of Adeje. The hotel and its grounds were very well maintained with plenty of sun beds, the staff always friendly and helpful. Rooms very quiet and large, beds very comfy with tea/coffee making facilities plus free to use safe. Check out views from outside bar area on 6th floor especially at sunset with a drink. Good choice of good and nightly choice of live entertainment

We stayed at the RUI Palace Tenerife in October,  this was our first time staying at a RUI hotel, but most certainly will not be our last.  The hotel was beautifully decorated, kept meticulously clean and felt very spacious .  From the moment we arrived and throughout our stay everything was exceptional. Our room was a junior suite, on the 9th floor (906) and it was kept spotless by our wonderful housekeepers.  There was lots of space, quality towels and linen, robes and slippers, a jacuzzi in the bathroom as well as a rain shower and quality toiletries.  The double size balcony had fantastic views, two reclining chairs, a table and two additional sun loungers.  It was so nice to retreat to our balcony and enjoy the views and amazing sun sets. As part of the junior suite you had dedicated Balinese beds, in the adult only area of the sun and pool terrace.  These were very comfy, to provide extra privacy we would suggest some low level bushes are placed at the front of the terrace for privacy from the walkway below, but without spoiling the view.  There were always sun loungers and towels available.  The pool bar service was speedy and efficient. The food was excellent with plenty of choice and lots of variety.  We would suggest better labelling and segregation of vegetarian/ vegan options but the food was plentiful, even towards the end of service.  Drinks were reasonably priced and again lots of choice. Finally, the staff, they really are the heart of the hotel and great ambassadors for the RUI brand and would be one of the main reasons we would stay again at a RUI hotel.  Everyone we met was genuinely happy, friendly and wanted to make sure your stay was the best it could be.  We cannot list  all the names ( sorry) but a special mention to Jamie and Angy in the restaurant and also our wonderful housekeepers.  We would also like to especially mention the reception staff who were on duty when we arrived on the 17th October at approximately 9.30pm.  Whilst checking in a fellow guest had a nasty fall, the reception staff quickly ran to assist the lady, they called for a doctor, helped and stayed with her offering reassurance and making sure she was ok, showing great empathy and genuine concern for their guest.  Overall we would recommend this hotel, we had a great stay and can’t wait to return.

This was our second stay at this lovely RIU hotel. It’s location is excellent as it’s in the quieter part of Costa Adeje but within 15 minutes you can be in the busier resort centre. The hotel is kept very clean throughout and the staff are very welcoming and friendly. Our room was spacious with a modern decor, comfortable beds and had a lovely view over the garden and part sea view. The choice of food was excellent in the buffet restaurant for both the evening meal and breakfast. There was evening entertainment of live music every night which was very good most nights. The negative was that this finished at 22:15 after starting at 21:00. We felt it should go on a little later. Overall we really enjoyed our stay and highly recommend this hotel.

Another fabulous holiday at RIU Palace. Staff attentiveness is second to none. A big shout out for Laura, and Teresa Sunshine Bar for making our holiday so special. Everyone so welcoming and helpful / too many to name but a special mention also to Camillo and Nayi. Choice and quality of buffet food in main restaurant exceptional. Rooms spacious and comfortable. Thank you and looking forward to coming back next year.