we stayed at the rio calma for 7 nights with our little family. the hotel has beautiful designs and gardens. best overall compare to other resorts in costa calma. the venue use to have a lagoon and a ninigolf however both have fallen into decay which is a minus. the rooms are very quiet, clean and spacious. pools are heated and generous size. lovely to sit on a the grass with the shades from the palm trees. the surroundings the hotel is located remotely from costa calma. you ll need to walk 15 mins up and down to find your first shop. (there is a tiny one inside the hotel for essential supplies) you are next to a beautiful beach where you can practice extreme sports. there is also a nice promenade walk to enjoy the cliffs. if you are looking for an easy access to a sandy beach you lll have to look for another hotel. in terms of security, no one is controlling the venue entrances. anyone outside can enter the hotel without being checked. another issue to fix Catering this was the real disappointment, the food is varied but not of great quality. barely any local specialties. the staff at the restaurant are clearly overworked and not helpful. they ignore you if you don’t speak spanish. this is something the management should look into the pool/lifeguard personnel were very rude and useless. they assign reserved seats for disabled people to anyone who pays. when questionnes they ignore you and ask to speak to reception. that is also for management to look into and fix. overall service & prestations the gardeners, cleaning, entertainment personel are very friendly, smiley and helpful. please note you ll need to pay extras for any requests, kettles, pool towel replacements.