Melia Isla Canela

We stayed at Melia Isla Canela, for 1 week from 24th April - 1st May. Firstly we were very lucky with the weather as it was lovely and hot every day. We had a The Level Suite, which was lovely, beautiful sea View, super comfy bed, lovely pillows, fantastic hot rainfall shower, spotlessly clean. Coffee machine and Kettle, tea/coffee/sugar. Fridge. The place was tranquil, which is what I had read and that was perfect for me. Why some people write negativity about this is beyond me, as it clearly states it is a laid back quiet place. To have an Adult only area, with no thumping music around the pool was heaven. The people looking for the noise, music around the pool, then go to Benidorm! To be able to chill in the sun read a book and totally relax is so lovely, rarely have I found such a peaceful environment. My life is very hectic and this was just what I needed. The beach is also very quiet but very beautiful and a nice quiet stroll down to it. There is a long promenade running alongside the hotel and a very enjoyable walk. The hotel is beautiful to look at, very stylish. There is an estuary next to the hotel and it is nice to watch the boats drift up and down. I enjoyed watching the fishing boats going out in the evening. There is a harbour close by and some restaurants nearby too, we did not try the restaurants as we ate at the hotel. We were half board and with The Level we had access to a lounge area serving snacks, which was fine for as kept us tied over till evening meal. We had breakfast in The Level lounge, there was a menu to choose from, and there was a selection on display. The Breakfast was very nice, we had breakfast in the main buffet also this was also very nice. The weekend was a bit hectic in the dining room, as many locals where in dining room and we had got used to it being peaceful with plenty of tables. I think the food could do with being kept warmer as the hotplates do not feel very warm. However there is a microwave which is very handy. There was plenty of choice 0f food, I’m sure would meet everyone’s taste I had not realised that drinks were not included with an evening meal, not even a glass of water or coffee. However there are drinks juices and coffee with breakfast. The bedroom was very peaceful at night could not hear anything, perfect. We attended the nightly entertainment and this was very nice. We had the power cut whilst there and we had not realised to begin with as to busy chilling on a sun lounger. The hotel had its own generator so most communal areas had electric, however no electric or WI-FI in rooms. Reception charged our phones for us and we had to use them as torches. The electric came on 7am just in time for morning coffee. We will definitely go back, so if you want a peaceful relaxing holiday in a very Spanish hotel and area, this is the place for you. If you want lots of music, noise, activities, this probably is not for you.

We have visiting this hotel many times over the last few years using TUI and normally go All Inclusive, but this year we decided to stay in The Level and go half board. Staying in The Level was a very pleasant, peaceful experience and we were so glad we stayed here this time. We thoroughly enjoyed the Level Breakfast Room and it was so quiet and relaxing compared with the main Restaurant. The staff in it are very helpful and polite as well and go out of their way to ensure you enjoy your breakfast. The Level Lounge was very pleasant as well and very tasty snacks and tapas provided during the day. The Level outside Adults only area was amazingly quiet and we loved the fact that there was never any issue with finding a free sunbed. The main Restaurant, that we only used for our evening meal, was however much more hit and miss! As usual (& I have commented on this before in my Reviews) the soup is the worse soup at ANY hotel I have ever stayed at. I cannot understand why the Melia Chefs are incapable of making tasty soup - the soup as usual was tasteless and barely edible. Such a shame! The Salad was, as normal, very tasty with a good selection, as were the Sweets and fresh fruit. However on at least two occasions my partner was served nearly raw pork and nearly raw fish - both of which were inedible - this is totally unacceptable as in particular undercooked pork can make you ill. The Chefs need to be trained properly on cooking meat adequately. All in All we had a lovely stay and will use The Level again.

The hotel is lovely. Refurbished in 2024 and a super job. Lots of places to sit quietly, no shortage of loungers and umbrellas around the pool. The staff very helpful and friendly, entertainment every evening. If you want a place to relax, take long walks along an endless beach this is the place.

Where to begin? We were a party of six couples staying at the hotel and golfing in the area Hotel is beautiful. We upgraded to the Level and it is absolutely worth it. The super king bed was so comfy and the three pillow choice was perfect We all loved the hotel, the food and attention by staff was wonderful The main restaurant staff had our wine set out for us each evening and everyone was so friendly All of the staff from Reception, Bars, Restaurants were so helpful We will be booking for next year!

Fabulous location. Pleasing looking hotel. Decor and layout excellent. Warm welcome on reception, just slightly slow check in process. We were all inclusive and found the food to be first class. Plenty of choice at all mealtimes, well presented and well cooked (difficult for even the pickiest person not to find something they like). The included wine was very good, best we have had on all inclusive. Actually served from a bottle not a box or tap. Staff in all departments were friendly, approachable and all spoke some English. Not a lot open in the area when we arrived but starting to open up over the May Day bank holiday. Nice room with large shower. The only downside was the hanging space, Not deep enough to hang dresses (so used the standard lamp frame instead, it worked a treat!). Also the hinged trouser hangers meant that trousers trailed on the foor. Again not deep enough to hang trousers. Need to replace with hangers with crossbars. The hotel is very clean all round. We were hit with the Spain/Portugal power outage. The Management and staff coped admirably with the situation. Apart from no power in our rooms for approximately 19 hours which we coped with. We were not inconvenienced at all. Thank you to all staff. We don't usually bother with the evening entertainment in hotels. However, as it was on slightly earlier (9 - 9.30 pm), we decided to watch it this time. All very good and enjoyable. We highly recommend the short boat trip (with wine & prawns) from the marina around to Isla Christina. Very interesting and good commentary.

we have visited the melia approx. 8 times almost yearly since it changed from being a riu hotel. since the rooms have been refurbished there is a lack of drawer/storage space for swimwear/nightwear/underwear. we have also found the food choice/quality to not be as good as our earlier visits. we went half board and preferred to have lunch in the hotel and our evening meal in ayamonte as felt the lunch choice was better. I emailed the hotel reception. prior to our visit and did not even receive the courtesy of a response. we will return as love the area and the general ambience of the hotel and hope our future visits are. a 5star experience as they used to be