AmericInn by Wyndham Council Bluffs

The stay was okay, employees were friendly, but the room was not the greatest. Was not very clean. There was painted cardboard screwed into the wall, light switches missing screws, cobwebs in corners, there was a rag stuffed in the bathroom fan and necessities were not properly reset such as the toilet paper. We were given an almost empty, used roll of toilet paper. I am so glad I did not book it for the rest of our vacation.

I'll put up with a lot. But the mattresses were truly bad. But I'll put up with a bad mattress- the thing that kept me up all night was that the beds are on a metal platform. Every time you move (or the guy in the room above you), it sounds like someone just pounded on the sheet metal they used to use to imitate thunder.

Loved the staff and room was clean. Great place for its price.. bed was too hard for my taste but very clean room.. they need to do a better job of removing snow around d doors but over all this place is great

This hotel is a very nice place to stop and rest your head when there is lots of snow on the road or just tired on the road. There is also walkale distances to go and eat like Taco Bell, Subway, Scooters, and Burger King. Service is great too. Friendly people you will meet in and at front desk too.

The hotel was ok. Bathroom smelled like urine. The workout room needed a new treadmill. Breakfast was not great. No tea bags, scrambled eggs or breakfast meat. Would not stay here again.

The property was priced well. I would stay here again based on the price.

This was a very good & pleasant stay. Probably the cleanest hotel I have ever stayed in! I really liked the fact that the whole family was involved in some way in running the hotel. All were friendly. We will definitely stay here again.

The room I stayed in needed a good deep cleaning. The air conditioner inside was caked in dust, and the control panel was pretty grimy with dirty fingerprints. Other than that, the beds were clean, the bathroom was clean, and the service was decent.

The check in process was horrible. The computer system wouldn’t process my main card, which i have never had an issue with of any kind. I had to offer a second card which the system took forever to process. I was almost ready to walk out when the system finally processed a card. The check in person could not offer me a receipt and could not quote me a room charge amount. In morning the staff was extremely sour acting. they stared at me Like i was a criminal, glaring at me almost accusing me of something i didn’t do.( Again, I could not get a printed receipt from the check out desk.) They all acted absolutely miserable. Nobody said anything, no greeting, no smile. Nothing A huge concern was a red swastika painted on the concrete pad to the right of the main entrance door. it was about 6” across. I won’t be staying at AmericInn again.